Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Chevrolet - Cadillac - Buick - GMC
Jackson, TN
407 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 407 reviews
October 15, 2024
Friendly, professional service department. Quick service representative.. parking was very congested and not very easy to navigate. Quick service representative.. parking was very congested and not very easy to navigate. More
by gwood55
Verified CustomerEmployees Worked With
October 14, 2024
Staff is always very polite and professional. I trust what they have to say about my vehicle. They are definitely worth the drive for me. I trust what they have to say about my vehicle. They are definitely worth the drive for me. More
by alecia.hagan
Employees Worked With
October 13, 2024
Our salesman , extended warranty man & the used car manager were all great !! Enjoyed doing business with Serra , and will definitely be a returning customer . Thanks! manager were all great !! Enjoyed doing business with Serra , and will definitely be a returning customer . Thanks! More
by patterson2323
Employees Worked With
October 12, 2024
Our buying experience was very pleasant. Salesperson, Payton Allen, was knowledgeable and professional. Finance manager, Johnathan Cox, was thorough and efficient. Overall, a positive expe Salesperson, Payton Allen, was knowledgeable and professional. Finance manager, Johnathan Cox, was thorough and efficient. Overall, a positive experience with Serra of Jackson! More
by MBLATT4626
Employees Worked With
October 11, 2024
It is and will always be the best the personal is always there for you even after the service there for you even after the service More
by jackgina98
Employees Worked With
October 10, 2024
It was a very quick and easy process. Everything with very smoothly during the process. Everything with very smoothly during the process. More
by Ajada Croom
Employees Worked With
October 05, 2024
We had a very good experience. We got a good value for our trade and the overall experience was great We got a good value for our trade and the overall experience was great More
by clintkirby
Employees Worked With
October 04, 2024
This is by far the finest dealership. It’s not just about the sales it’s about giving you the best service after the sale!! It’s not just about the sales it’s about giving you the best service after the sale!! More
by hjoslin1
Employees Worked With
October 03, 2024
Sales folks were helpful and friendly. Absolutely no pressure to buy, even in the pouring rain. Answered all questions and made helpful recommendations. Absolutely no pressure to buy, even in the pouring rain. Answered all questions and made helpful recommendations. More
by fdxco2
October 03, 2024
Great people, performed all the work on time and everything is great. I'll be back everything is great. I'll be back More
by secbbc
