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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
402 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 402 reviews

August 18, 2024

Service dept was very good and kept us informed about our issue. Quickly got our vehicle repaired. More

by jburg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Williams
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Aug 19, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We’re thrilled to hear that our service department kept you informed and quickly repaired your vehicle. At Serra Chevrolet Buick GMC Cadillac, we strive to provide excellent service, and we appreciate your feedback. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

August 17, 2024

The sales person ,Joe Rice, was good work with and did what he said! Honest More

by rswilliams1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that Joe provided you with an honest and great experience at Serra Chevrolet Buick GMC Cadillac. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

August 15, 2024

Very friendly and fast service. Lobby was clean. Everyone was helpful and knowledgeable of shop. More

by jimnuckolls1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're delighted to hear that you enjoyed our friendly and efficient service at Serra Chevrolet Buick GMC Cadillac. Our team takes pride in maintaining a clean and welcoming environment while offering knowledgeable support. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

August 13, 2024

The process seemed seamless and easy. Everyone was super nice and worked with everything I was needing More

by cbranyan1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your fantastic review! We are thrilled to hear that your experience at Serra Chevrolet Buick GMC Cadillac was seamless and that our team was able to assist you with everything you needed. We appreciate your kind words and hope to see you again soon! Sincerely, Your Friends at Serra Jackson

August 13, 2024

Great customer service. It’s always nice to get the help you need and they are always willing to help. More

by simeonck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson Croom
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Aug 13, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We truly appreciate your feedback about the great customer service at Serra Chevrolet Buick GMC Cadillac. It's wonderful to hear that our team was able to provide the help you needed. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

August 12, 2024

I had wrecked my Kia. They made a replacement Kia purchase easy for me. No pressure just facts and very honest. More

by mollywarren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're glad to hear we could help make the replacement of your Kia an easy and honest experience. At Serra Chevrolet Buick GMC Cadillac, we strive to provide our customers with a pressure-free environment. We appreciate your feedback and hope to see you again in the future! Sincerely, Your Friends at Serra Jackson

August 09, 2024

Wonderful service department. Have always gone above and beyond! Worked me in to get my service done in a timely manner. More

by t.hilliard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're thrilled to hear that you had a wonderful experience with our service department at Serra Chevrolet Buick GMC Cadillac. We pride ourselves on providing timely and exceptional service, and it's great to know that we could accommodate you. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

August 04, 2024

It was okay. Not as inviting as I would have expected. Overall, service was okay More

by mcurtis3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your feedback with us. We strive to create a welcoming environment and are committed to improving our service. If you have any specific suggestions or concerns, please feel free to reach out to us. We hope to see you again soon. Sincerely, Your Friends at Serra Jackson

August 03, 2024

It was a great buying experience working with Joe and the Serra Chevrolet team in Jackson. More

by jj18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear about your great buying experience with Joe and the Serra Chevrolet Buick GMC Cadillac team in Jackson. Your satisfaction is our top priority, and we look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

August 01, 2024

The service was good. I only came to schedule an appointment but was able to get my service taken care of right then. Awesome. More

by sweetannscreations
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your kind words! We are delighted to hear that your experience with Serra Chevrolet Buick GMC Cadillac was positive and that we could accommodate your service right away. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

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