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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
407 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 407 reviews

April 14, 2025

All the sales staff at the used car area were very professional and welcoming. Our guy, Greg Morris was fantastic. He showed us SUV's that matched our requirements within our budget. We love the Tell More

by dogdeman1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience at Serra Chevrolet Buick GMC Cadillac, especially with Greg. It's great to know you found the perfect Telluride that fits your budget and needs. We appreciate your recommendation and look forward to assisting you and your friends in the future! Enjoy your new SUV! Sincerely, Your Friends at Serra Jackson

April 13, 2025

Easy to make an appointment, very helpful and answered all questions. Date shown when next oil change due. More

by dellayarbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback, Dell! We're glad that your appointment was easy to make and that our team was helpful in answering all your questions. At Serra Chevrolet Buick GMC Cadillac, we strive to provide excellent service, and we appreciate your feedback. We look forward to assisting you again! Sincerely, Your Friends at Serra Jackson

April 13, 2025

Joe Rice was my salesman and he did an exemplary job. This is one of several I have bought thru him and it will not be the last. More

by joe@martinpaving.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your review, Joe! We're glad about your positive experience with Joe at Serra Chevrolet Buick GMC Cadillac. It's great to know that you've continued to choose us for your purchases. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

April 13, 2025

They were very nice folks. It was a vey good experience overall and I am quite satisfied. More

by vic12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us! We're glad to hear that you found our team to be nice and that your overall experience at Serra Chevrolet Buick GMC Cadillac was satisfying. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

April 08, 2025

Service was great . Waiting time was short always use Serra. I purchased my Cadillac in 2009 and have been pleased with the service so far.Thinking about another C More

by jbraxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for taking the time to share your feedback with us. We are happy to hear that your experience at Serra Chevrolet Buick GMC Cadillac has been positive over the years since you purchased your Cadillac in 2009. It's great to know that you're considering another Cadillac and we look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

April 08, 2025

All was fine. Nice young man got my car and returned it. I am visually comprised so this was helpful More

by mrgaffney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind review! We're glad to that everything was fine with your experience at Serra Chevrolet Buick GMC Cadillac. It's great to know that our team member was able to assist you with your vehicle in a way that was helpful. We appreciate your feedback and we look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

April 06, 2025

The entire team is always so friendly. Quick and always willing to take me to work and pick me up if needed. More

by buttons910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you have had such a positive experience with our friendly team at Serra Chevrolet Buick GMC Cadillac. Providing quick and reliable service is our priority, and we’re happy to assist with transportation needs as well. We look forward to serving you again soon! Sincerely, Your Friends at Serra Jackson

April 05, 2025

Easy to business with. Very knowledgeable. Would send friends and family to purchase a new vehicle here. More

by SA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe rice
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Apr 06, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with us at Serra Chevrolet Buick GMC Cadillac. Your recommendation to friends and family means a lot to us. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

March 27, 2025

Thankful they took the time to complete and test the replacement part before handing back to me. It took longer but I do feel more confident. More

by janeanndavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your thoughtful review! We're glad to hear that you appreciate the extra time we took to ensure the replacement part was tested thoroughly. Your confidence in our service at Serra Chevrolet Buick GMC Cadillac means a lot to us. We look forward to seeing you again for any future needs! Sincerely, Your Friends at Serra Jackson

March 25, 2025

Good service everyone was polite and courteous service time was adequate and friendly as always More

by bwilson3274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team at Serra Chevrolet Buick GMC Cadillac. It's our goal to provide polite and courteous service, and we're glad to know that we met your expectations. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

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