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Serra Chevrolet - Cadillac - Buick - GMC
Jackson, TN
416 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 416 reviews
October 22, 2023
Always have been extremely helpful and kept me up to speed on the process and status of vehicle. speed on the process and status of vehicle. More
by idohair81
Verified Customer
October 08, 2023
Great customer service and friendly service. I would recommend friends and family to buy a vehicle from them. I would recommend friends and family to buy a vehicle from them. More
by jutley49
Employees Worked With
October 06, 2023
I was pleased with my service on my Kia Sorento. Quick scheduling & everyone was polite. Quick scheduling & everyone was polite. More
by mercedes_orr
Employees Worked With
October 06, 2023
Super friendly, very neat waiting area, great service! got the job done in a timely manner. got the job done in a timely manner. More
by smcadams347
Employees Worked With
October 04, 2023
Minimal wait, almost to the minute what was expected. Friendly shop staff, the lady behind the counter inside needs to take some customer service classes and learn to smile. Friendly shop staff, the lady behind the counter inside needs to take some customer service classes and learn to smile. More
by tdcearlock
Employees Worked With
Unknown, lady behind counter
October 03, 2023
Brian Russell was our salesman. He was excellent! Looked after my wife with expertise when she was in the dealership. He was excellent! Looked after my wife with expertise when she was in the dealership. More
by knab2007
October 03, 2023
My service visit was handled very professionally and timely. The waiting area was very clean and comfortable. Thank you for the effort of all I spoke with on this visit. timely. The waiting area was very clean and comfortable. Thank you for the effort of all I spoke with on this visit. More
by bailey2536
Employees Worked With
September 30, 2023
I was surprised how fast I got in and out while getting my oil change. This time was free but we will be back. Dustin stopped by to make sure everything was good. my oil change. This time was free but we will be back. Dustin stopped by to make sure everything was good. More
by tammyvann845
Employees Worked With
September 29, 2023
Recall Items were taken care of quickly and efficiently. Staff was very friendly and waiting room was kept clean. Staff was very friendly and waiting room was kept clean. More
by aaron.fitzgerald
