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Serra Chevrolet - Cadillac - Buick - GMC
Jackson, TN
415 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 415 reviews
July 19, 2023
My issue was a simple fix. I was a little embarrased on my end but the mechanic waas very sympathetic and kind. He offered me a lower price and also was effeccient in fixing ot I was a little embarrased on my end but the mechanic waas very sympathetic and kind. He offered me a lower price and also was effeccient in fixing other issues on my vehicle. Overrall very happy with my experience. More
by jspudville9500
Verified CustomerEmployees Worked With
Jimmy
July 18, 2023
I am not a fan of having a dealership playing games and the continuous back and forth with low offers. My experience with Serra of Jackson was not like that at all. I started the deal on line and within a the continuous back and forth with low offers. My experience with Serra of Jackson was not like that at all. I started the deal on line and within a short period of time I received the deal that I agreed to online and when I got to the dealership I met with the salesman and was out of there in less than two hours More
by jltom1
Employees Worked With
July 14, 2023
I am not fond of large dealerships, but my experience with Serra was very pleasant. They were respectful of my time and patient while we were choosing our vehicle. with Serra was very pleasant. They were respectful of my time and patient while we were choosing our vehicle. More
by bdd192
July 14, 2023
Everyone at the dealership addressed our needs and concerns. The staff was knowledgeable and friendly and made the whole service process easy. concerns. The staff was knowledgeable and friendly and made the whole service process easy. More
by ronnie.leech
Employees Worked With
July 13, 2023
The service was good. Got out less than an hour. My car has a recall, service department will order part and call me when it gets in Got out less than an hour. My car has a recall, service department will order part and call me when it gets in More
by jeanette.lockett
Employees Worked With
July 08, 2023
This is the absolutely greatest dealership I’ve visited. Everyone is so friendly and welcoming. I’m s excited to visit a dealership with so many great people. Everyone is so friendly and welcoming. I’m s excited to visit a dealership with so many great people. More
by CLASSIC51286003
Employees Worked With
July 07, 2023
Came in on time , service department got right on it. WAS FINISHED IN LESS THAN A HOUR 👍🏿 WAS FINISHED IN LESS THAN A HOUR 👍🏿 More
by just1puff
Employees Worked With
July 06, 2023
Alyssa got me right in, called me every step of the way to update me. She’s a blessing because I was sure stressed out when I broke down. to update me. She’s a blessing because I was sure stressed out when I broke down. More
by lindseybsims
Employees Worked With
July 06, 2023
Everyone was friendly and attentive. The service was completed in a timely manner and the results were explained to me. Great experience! The service was completed in a timely manner and the results were explained to me. Great experience! More
by bacruztn
July 05, 2023
Salesman was friendly and very helpful. I have delt with this dealership many times and this time was the easiest. I have delt with this dealership many times and this time was the easiest. More
by mmpott
Employees Worked With
