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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
409 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 409 reviews

January 09, 2025

Work was completed more quickly than estimated. Stanley answered all my questions promptly and professionally. My serviced vehicle was parked just outside their door. More

by rcates2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley Sanders
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Jan 09, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that the work on your vehicle was completed quickly and that Stanley was able to assist you with your questions in a professional manner. It's great to know you appreciated the convenient parking as well. We look forward to serving you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

January 08, 2025

Bought 2 cars here so far. Wouldn’t go anywhere else. Nicest and simplest process every time. 10/10 recommend More

by ashlee.dowty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your glowing review, Ashlee! We truly appreciate your loyalty and are thrilled to hear that your experience at Serra Chevrolet Buick GMC Cadillac has been consistently positive. It’s great to know you found our process nice and simple. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

January 07, 2025

We had a wonderful experience for our first time at Serra Chevrolet. The service department was very friendly and helpful. More

by hillaryaadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Hillary! We're thrilled to hear that you had a wonderful experience during your first visit to Serra Chevrolet Buick GMC Cadillac. Our team in the service department takes pride in being friendly and helpful, and it's great to know their efforts made a positive impact. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

January 05, 2025

Easy process, with even better salesmen that were able to walk me through everything I needed to know. More

by thedowtys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had an easy process and that our sales team provided you with the support you needed. At Serra Chevrolet Buick GMC Cadillac, we strive to ensure every customer feels informed and valued. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

January 04, 2025

Everytime I’ve ever called to get an appt, it’s always very fast. I love that they shuttle when I’m waiting on my vehicle. That’s very important when you have one child that doesn’t like to sit still. Alw More

by jdpratt08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review! We're delighted to hear that your experiences at Serra Chevrolet Buick GMC Cadillac have been consistently positive and that our shuttle service makes it easier for you, especially with your little one. We truly appreciate your feedback and look forward to seeing you again for your future appointments! Sincerely, Your Friends at Serra Jackson

January 04, 2025

They are the dealer I always recommend for their fast, friendly and get it right first time service. More

by ronnie.stinsonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Ronnie! We're thrilled to hear that you consistently have a positive experience with us at Serra Chevrolet Buick GMC Cadillac. Our team prides itself on fast and friendly service, and it's great to know that we've earned your recommendation. We look forward to welcoming you back soon! Sincerely, Your Friends at Serra Jackson

January 04, 2025

Fast friendly service, salesman Cody is awesome , he has sold me my last 4 vehicles. Will be back for my next one. More

by dfutrell0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody
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Jan 06, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your kind words! We truly appreciate your loyalty to Serra Chevrolet Buick GMC Cadillac and are thrilled to hear that Cody has consistently provided you with awesome service. We look forward to helping you with your next vehicle purchase! Safe travels until then! Sincerely, Your Friends at Serra Jackson

January 02, 2025

Everyone was friendly and nice. They answered all the questions I had. It was a great experience. More

by rbailey33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Serra Chevrolet Buick GMC Cadillac. Our team strives to be friendly and helpful, and we appreciate you taking the time to share your feedback. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

January 02, 2025

Dustin was great! !!!! Thank you Steve for recommending him. I will purchase for this dealership again More

by mauricegivens96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin, Steve,
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Jan 03, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Maurice! We're thrilled to hear that Dustin provided you with great service. We appreciate your recommendation of Steve as well. At Serra Chevrolet Buick GMC Cadillac, we look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

January 02, 2025

I’ve been coming to this dealership for several years and I’ve always been treated well and my vehicle taken care of. More

by tjmccall56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We truly appreciate your loyalty to Serra Chevrolet Buick GMC Cadillac over the years. It's fantastic to hear that you have consistently received great service and that your vehicle has been well taken care of. We look forward to seeing you again for your next visit! Sincerely, Your Friends at Serra Jackson

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