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Serra Chevrolet
Bartlett, TN
174 Reviews
We Keep It Simple
No Games. No Haggling. No Hassle.
You always get our absolute lowest price, with all discounts and incentives included right up front. When you do business with our Serra Chevrolet, and you don't have to worry that you paid too much or that someone else got a better deal.
We're On Your Team
We Promise to Find the Best Vehicle for You.
Our salespeople are not paid by commission, so there's no reason for them to pressure you into spending outside of your budget. Our mission is to find the vehicle that is right for YOU, and to offer it to you at our absolute lowest price.
We'll Earn Your Business
We Offer the Most Money for Your Trade.
Serra Chevrolet is West Tennessee’s highest-volume new and used car dealership. In order to accommodate the number of cars we move, we need your vehicle more than anyone else, and we're willing to pay more than anyone else for it. Plus, we'll purchase your vehicle whether you buy from us or not!
We're Here To Stay
Our Values Are Timeless.
We are rooted in our customer-first business philosophy and have stayed true to our word since we first opened in 1985. Plus, with the recent addition of our Serra value Price, we have been able to offer our customers an even better and easier experience!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 174 reviews
Verified Customer
March 29, 2025
I have always received personalized, accurate, timely, and professional services from the Serra Chevrolet Service Department. and professional services from the Serra Chevrolet Service Department. More
by stricklandnorma
March 29, 2025
I wish they give me options on how to pay for some services they offer lifetime Alignment for as long as own your vehicle as one time price services they offer lifetime Alignment for as long as own your vehicle as one time price More
by ahargrove0912
Employees Worked With
March 29, 2025
I have had good service every time I’ve been there. My only complaint would be the wait to get the service done. My only complaint would be the wait to get the service done. More
by c.lindsey
Employees Worked With
March 29, 2025
I found a coupon and the young lady said that I couldn’t use it . I am not confrontational so I was like ok they don’t take coupons anymore? The lady was like yes but I already printed your bill out. I hone use it . I am not confrontational so I was like ok they don’t take coupons anymore? The lady was like yes but I already printed your bill out. I honestly see why other people go to jiffy lube or any place similar. More
by LB
Employees Worked With
March 29, 2025
The sales mens were very helpful with me making my decision to buy the colorado truck. I went for service on my 2012 colorado. The choice was easy after the discount of being a return buyer. Thanks to decision to buy the colorado truck. I went for service on my 2012 colorado. The choice was easy after the discount of being a return buyer. Thanks to the two sales men. More
by larryburchett
Employees Worked With
Edward Williams
March 29, 2025
Service center padded their bill with diagnostic charges for things that I literally told them about specifically when dropping off the car. Me : “The connection for the wheel speed sensor is bad and is ca for things that I literally told them about specifically when dropping off the car. Me : “The connection for the wheel speed sensor is bad and is causing problems.” = Service Bill : 1hr diagnostics to find bad wheel speed sensor. More
by flyfishnichols
Employees Worked With
Other Employees :
I never spoke with or saw Angela or Zack, but the person who was supposedly the service manager clearly had zero regard for the reputation of the company that employed him and absolutely no concept of how to gain cumstomers, much less repeat ones.
