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Serra Chevrolet
Bartlett, TN
187 Reviews
We Keep It Simple
No Games. No Haggling. No Hassle.
You always get our absolute lowest price, with all discounts and incentives included right up front. When you do business with our Serra Chevrolet, and you don't have to worry that you paid too much or that someone else got a better deal.
We're On Your Team
We Promise to Find the Best Vehicle for You.
Our salespeople are not paid by commission, so there's no reason for them to pressure you into spending outside of your budget. Our mission is to find the vehicle that is right for YOU, and to offer it to you at our absolute lowest price.
We'll Earn Your Business
We Offer the Most Money for Your Trade.
Serra Chevrolet is West Tennessee’s highest-volume new and used car dealership. In order to accommodate the number of cars we move, we need your vehicle more than anyone else, and we're willing to pay more than anyone else for it. Plus, we'll purchase your vehicle whether you buy from us or not!
We're Here To Stay
Our Values Are Timeless.
We are rooted in our customer-first business philosophy and have stayed true to our word since we first opened in 1985. Plus, with the recent addition of our Serra value Price, we have been able to offer our customers an even better and easier experience!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 187 reviews
March 28, 2025
Well about 5 years ago my wife and I were out just riding around and looking for a 8 passenger vehicle I was on our way to another dealership and stopped by to look around when my wife saw this 2017 Traver around and looking for a 8 passenger vehicle I was on our way to another dealership and stopped by to look around when my wife saw this 2017 Traverse took a Tess drive the salesman was so nice and impressed my wife and I she said that she wanted it. It has been good service ever since. More
by Vince
Verified CustomerEmployees Worked With
Andre not sure of his name bc
March 28, 2025
Did a good job and was quick. I always take my car there. I bought it there. I always take my car there. I bought it there. More
by lcm7935
March 28, 2025
Dealership was very helpful in the process of my vehicle thanks for the good work. thanks for the good work. More
by Christopher Rogers
March 28, 2025
Edward Williams was great to work with. This is the second vehicle we have purchased from him. Would highly recommend. This is the second vehicle we have purchased from him. Would highly recommend. More
by joe.york
Employees Worked With
March 28, 2025
As always, the experience and service were great. Serra has been my go to service department for 20+ years. Serra has been my go to service department for 20+ years. More
by tim.woolley
Employees Worked With
March 28, 2025
Very fast and efficient with my repairs. I was in and out within 2 hours! I was in and out within 2 hours! More
by CHRIS
November 27, 2024
ignals not working. Also asked them to take a look at my recently replaced catalytic converter to make sure it wasn’t aftermarket. As well as a quote for the roof panel Also asked them to take a look at my recently replaced catalytic converter to make sure it wasn’t aftermarket. As well as a quote for the roof panel strips. Of course they charge me a diagnostic fee. No problem .I was told if they do the work, it would be applied to the cost. Turns out the problem was the battery. So I get them to replace the battery and lo and behold I’m still charged the diagnostic fee!! And the excuse they gave was that the battery was something different and didn’t apply . So I’m still responsible for paining the diagnostic fee. I will never take my care back there for nothing and will definitely never buy another Chevy vehicle. Wish there was a rating of zero, but 1 will have to do😡 More
by Jarrin S
Employees Worked With
Service department
November 21, 2023
My Salesman Kevin Hall Was GREAT. 10/10 Highly recommend. He was very kind and helpful, if you are ever looking for a car go see him at Serra Chevrolet. You Will not Regret it, And wi 10/10 Highly recommend. He was very kind and helpful, if you are ever looking for a car go see him at Serra Chevrolet. You Will not Regret it, And will Walk out Showing all 32 of your teeth!!! More
by simsshadavia
Employees Worked With
Kevin Hall
June 01, 2023
My experience started off Very good, they were friendly and helpful I was excited about the experience, but then it became the normal crappy car buying experience and suddenly they are telling you the pric and helpful I was excited about the experience, but then it became the normal crappy car buying experience and suddenly they are telling you the price is higher.l price for the same deal. Just be honest upfront and don’t play games, well luckily there is other dealerships that want your business, lost a customer for life. Oh the last thing take the vehicle home for the night it has no gas so put some gas and we will reimburse you, also never happened so I actually lost money trying to purchase from them, just a ave your time and go someplace else. More
by sfd540
Employees Worked With
Andrew
October 27, 2022
Fred White was so kind and patient with us! We are so pleased with the service he provided. He knew what to do based on what we were looking for and took great care of us. He was awesome!!! Tha We are so pleased with the service he provided. He knew what to do based on what we were looking for and took great care of us. He was awesome!!! Thank you Fred!! More
by Carlos
Employees Worked With
Fred White
