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Serra Chevrolet

Bartlett, TN

Overview
Employees
Reviews
Vehicles
4.1
231 Reviews
We Keep It Simple No Games. No Haggling. No Hassle. You always get our absolute lowest price, with all discounts and incentives included right up front. When you do business with our Serra Chevrolet, and you don't have to worry that you paid too much or that someone else got a better deal. We're On Your Team We Promise to Find the Best Vehicle for You. Our salespeople are not paid by commission, so there's no reason for them to pressure you into spending outside of your budget. Our mission is to find the vehicle that is right for YOU, and to offer it to you at our absolute lowest price. We'll Earn Your Business We Offer the Most Money for Your Trade. Serra Chevrolet is West Tennessee’s highest-volume new and used car dealership. In order to accommodate the number of cars we move, we need your vehicle more than anyone else, and we're willing to pay more than anyone else for it. Plus, we'll purchase your vehicle whether you buy from us or not! We're Here To Stay Our Values Are Timeless. We are rooted in our customer-first business philosophy and have stayed true to our word since we first opened in 1985. Plus, with the recent addition of our Serra value Price, we have been able to offer our customers an even better and easier experience!
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7850 US-64

Bartlett, TN

38133

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Showing 231 reviews

March 29, 2025

I have had good service every time I’ve been there. My only complaint would be the wait to get the service done. More

by c.lindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Wilson
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March 29, 2025

Annalise was very nice and professional and seemed very knowledgeable in what she was doing. More

by atboykins
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annalise Gibson-Webster
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March 29, 2025

I found a coupon and the young lady said that I couldn’t use it . I am not confrontational so I was like ok they don’t take coupons anymore? The lady was like yes but I already printed your bill out. I hone More

by LB
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Wilson
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March 29, 2025

Very friendly and knowledgeable. Ed is the best. He got cookies for being so great! More

by deb25
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ed
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March 29, 2025

The sales mens were very helpful with me making my decision to buy the colorado truck. I went for service on my 2012 colorado. The choice was easy after the discount of being a return buyer. Thanks to More

by larryburchett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Williams
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March 29, 2025

Service center padded their bill with diagnostic charges for things that I literally told them about specifically when dropping off the car. Me : “The connection for the wheel speed sensor is bad and is ca More

by flyfishnichols
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Joe Underwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I never spoke with or saw Angela or Zack, but the person who was supposedly the service manager clearly had zero regard for the reputation of the company that employed him and absolutely no concept of how to gain cumstomers, much less repeat ones.
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March 29, 2025

Happy with your service and very satisfied Your service was very helpful and appreciated ?? More

by davisfspade
Recommend Dealer
Yes
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March 28, 2025

Great transparency, fast service and fixed the problem that two other places couldn’t figure out More

by clsansone
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex, Angela Wilson
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March 28, 2025

Not a great place to get any work done. The advisor Ken was uninformed and rude. Came in with transmission trouble and left with transmission trouble. More

by king
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth
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March 28, 2025

Very professional. Completed the work I requested without an argument which I had experienced in previous visits. More

by lkeiski
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Wilson
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