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Serra Chevrolet
Bartlett, TN
377 Reviews
We Keep It Simple
No Games. No Haggling. No Hassle.
You always get our absolute lowest price, with all discounts and incentives included right up front. When you do business with our Serra Chevrolet, and you don't have to worry that you paid too much or that someone else got a better deal.
We're On Your Team
We Promise to Find the Best Vehicle for You.
Our salespeople are not paid by commission, so there's no reason for them to pressure you into spending outside of your budget. Our mission is to find the vehicle that is right for YOU, and to offer it to you at our absolute lowest price.
We'll Earn Your Business
We Offer the Most Money for Your Trade.
Serra Chevrolet is West Tennessee’s highest-volume new and used car dealership. In order to accommodate the number of cars we move, we need your vehicle more than anyone else, and we're willing to pay more than anyone else for it. Plus, we'll purchase your vehicle whether you buy from us or not!
We're Here To Stay
Our Values Are Timeless.
We are rooted in our customer-first business philosophy and have stayed true to our word since we first opened in 1985. Plus, with the recent addition of our Serra value Price, we have been able to offer our customers an even better and easier experience!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 377 reviews
July 29, 2025
Overall, I’ve been very pleased with this dealership over the last 15 years. Thanks! the last 15 years. Thanks! More
by Melody
Verified CustomerEmployees Worked With
July 28, 2025
From the Supervisor Byron Ward, to Anthony- my service writer, customer service was awesome. The ride home great It did not take long for my vehicles to be fixed. They call very professional. I would reco writer, customer service was awesome. The ride home great It did not take long for my vehicles to be fixed. They call very professional. I would recommend everyone I know to Sierra Chevrolet. More
by BigDee
Employees Worked With
July 27, 2025
Arrived early, doors opened on time. Waited for oil change. Was there around 40 minutes. Not bad at all. Very friendly staff. Even the employees that walked through the waiting would spe Waited for oil change. Was there around 40 minutes. Not bad at all. Very friendly staff. Even the employees that walked through the waiting would speak good morning! More
by DIMINA1963
Employees Worked With
July 26, 2025
Service was quick and the employees were friendly and helpful. My car was ready quicker than hoped. Recommend helpful. My car was ready quicker than hoped. Recommend More
by scottcoleman42261
July 26, 2025
Courteous and professional actions by all in the service department. I have been going here for 20 years and would not go anyplace else. department. I have been going here for 20 years and would not go anyplace else. More
by dianewolf47
July 26, 2025
Dealership service department does not research national recalls related to failing manufacture parts. Do not provide explanation as to why a part went bad especially when a vehicle has less than 25,000 mi recalls related to failing manufacture parts. Do not provide explanation as to why a part went bad especially when a vehicle has less than 25,000 miles on it. More
by ward268231
Employees Worked With
July 26, 2025
Was very satisfied with the time it took to fix my tire and replace it. and replace it. More
by shadinq
Employees Worked With
July 26, 2025
I always get treated very professionally! I love their service! I feel the staff is very helpful and knowledgeable ! I just wish they would have donuts for their customers!! Also a loaner veh I love their service! I feel the staff is very helpful and knowledgeable ! I just wish they would have donuts for their customers!! Also a loaner vehicle More
by gatewoodc281
Employees Worked With
July 25, 2025
Armand was very professional, courteous, knowledgeable and took time to answer all my questions -- for a second Chevy car. Thank You SIDE NOTE: I had an 8:30 appointment for an oil change, which was and took time to answer all my questions -- for a second Chevy car. Thank You SIDE NOTE: I had an 8:30 appointment for an oil change, which was completed almost 3 hours later ?? - why book an appointment, if it takes this long ?? ,,,, because ..... - in the past, when I waited in line early on a Saturday morning [no appointment], the same service took about 1.5 to 2 hours ??? Help me out here ! More
by joegrimoldi
Employees Worked With
