Serra Chevrolet of Southfield

Great Price, Friendly, Customer Focused The staff at Serra Chevrolet are friendly, professional, and are sincerely interested in meeting customer needs. I was particularly impressed with Tay The staff at Serra Chevrolet are friendly, professional, and are sincerely interested in meeting customer needs. I was particularly impressed with Taylor Carter, and Taylor Touchy. They both went the extra mile towards building a customer relationship - working with me on price, quickly responding to my many questions and showing genuine interest in meeting my car buying needs. This was all accomplished in a friendly and professional manner. I also had a great trade-in experience with Kellie Tomlinson: she gave me a fair value for my vehicle and also did not apply any pressure tactics or games...how refreshing. I did meet with a member of the service staff whom I found knowledgeable and gave me the impression of being honest. In fact, due to this impression and my experience with this staff, I have decided to bring both of my Chevy's to this dealership for service. My other Chevy I purchased new a couple of years ago from another dealership. I would highly recommend this dealership for anyone looking to purchase, sell or service a vehicle. Thanks to all at Serra for a job well done! More

Excellent customer service I recently went in to get an oil change on my lease and went to the showroom to look at the new vehicles. I spoke to Jeff in sales and he was able to I recently went in to get an oil change on my lease and went to the showroom to look at the new vehicles. I spoke to Jeff in sales and he was able to get me out of my lease early and into a new truck in the same day. Very easy process! More

Did a great job of placing me into my car I had a great experience with Dominic pointing out things that I might have missed when purchasing the car I now have and then follow up. Would rec I had a great experience with Dominic pointing out things that I might have missed when purchasing the car I now have and then follow up. Would recommend others to him. Great Job!!! Purchase made on Saturday Jan. 27 2018 and will be coming in for service. Mike Foster explained to me that additional service on my previous car would not be a good idea. Had dealt with the checked persons when I came in with my old car. More

So far so good I have dealt with other dealers in the past and time tells the true story. With Serra, so far, so good and I hope our future rapport keeps me with Ser I have dealt with other dealers in the past and time tells the true story. With Serra, so far, so good and I hope our future rapport keeps me with Serra. More

Great experience Working with Patrick was a very easy experience. He was very professional throughout the process and I would recommend him and this dealership to ever Working with Patrick was a very easy experience. He was very professional throughout the process and I would recommend him and this dealership to everybody. More

Couldn't be happier!! Can't say enough good things about Matt or Serra Chevrolet. I'm now on my 2nd truck from Matt and both buying experiences we're flawless and stress fr Can't say enough good things about Matt or Serra Chevrolet. I'm now on my 2nd truck from Matt and both buying experiences we're flawless and stress free. I told Matt what I wanted and what what my price range was and he found me exactly what I was looking for both times. I never felt pressured or rushed throughout the whole process. I've recommend many friends and family to Matt at Serra Chevrolet and they've all had great experiences also. I'll definitely be back for a 3rd time. More

Purchased used vehicle Rodney is welcoming, excellent, patient, informative, professional customer service polite, treat customer like family, and man of God! I will recomme Rodney is welcoming, excellent, patient, informative, professional customer service polite, treat customer like family, and man of God! I will recommend him to anyone! Thanks More

Great Dealership The entire staff is helpful, knowledgeable, and pleasant to deal with. I've dealt with them for almost a decade and have never been disappointed. The entire staff is helpful, knowledgeable, and pleasant to deal with. I've dealt with them for almost a decade and have never been disappointed. More

Serra Chevrolet Taylor Carter did a fantastic job obtaining two vehicles our family needed and making a fair offer. Also Taylor took the time to explain the technolo Taylor Carter did a fantastic job obtaining two vehicles our family needed and making a fair offer. Also Taylor took the time to explain the technology in each vehicle. We where completely satisfied. More

Great experience Matt was very helpful in answering all our questions regarding different cars, options, and budget concerns. He made the transaction very smooth and Matt was very helpful in answering all our questions regarding different cars, options, and budget concerns. He made the transaction very smooth and is excellent to work with. More