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Serra Chevrolet

Birmingham, AL

not yet
rated
896 Reviews
Call Dealership (205) 853-2906

1170 Center Point Pkwy

Birmingham, AL

35215

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896 Reviews of Serra Chevrolet

May 05, 2023

So friendly and extremely professional! I highly recommend getting your vehicle here and having your vehicle serviced here! More

by tiffany.turner25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown, Colin Whisenant, John Ard, Vicky Wright
Report | Print
May 08, 2023 -

Serra Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Serra Chevrolet Birmingham Team

May 05, 2023

Service department needs help with communicating with customers. My vehicle rides like trash afterwards. Still needs fixed. More

by htiffany10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Report | Print
May 05, 2023

Awesome dealer experience! Worked with me by phone as I'm in a different state and made the process smooth. More

by peyton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Terrell, Vicki Edwards
Report | Print
May 08, 2023 -

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Birmingham Team

May 04, 2023

They took the car and completed the work. I thought that it could have been done better and for less money. More

by joe.p.dowdey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown, John Ard
Report | Print
May 05, 2023 -

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Serra Chevrolet Birmingham Team

May 01, 2023

Really enjoyed the process on buying my Chevy Colorado. Sales person answered all my questions and concerns. Christian did amazing job and love to work together on our future purchases. Thanks again More

by Dustinchriswell54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Terrell
Report | Print
May 03, 2023 -

Serra Chevrolet responded

Thank you for your great review! We're glad that Christian could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

April 27, 2023

I love the service you all provide fast service. In and out in no time you all keep my car running smooth More

by nateboon44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown, Colin Whisenant, John Ard, Vicky Wright
Report | Print
Apr 28, 2023 -

Serra Chevrolet responded

Thank you for sharing this great feedback with us. We feel our service department is what makes our dealership special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Serra Chevrolet Birmingham Team

April 26, 2023

It was very nice experience going in the serra chevy dealer malik is the best and I love my chevy equinox thankyou malik. More

by mohimrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malik Khayyam
Report | Print
Apr 28, 2023 -

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

Apr 28, 2023 -

mohimrn responded

Thankyou so much.

April 25, 2023

Horrible Horrible Horrible Horrible Horrible Horrible Horrible Horrible Horrible Horrible Horrible Horrible Horrible Horrible Horrible Didn’t care about us just the down payment When papers were sign More

by ckringstaff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vicki Edwards
Report | Print
Apr 27, 2023 -

Serra Chevrolet responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Serra Chevrolet Birmingham Team

April 25, 2023

Sold me a car with no key to locking lugnut, battery cables corroded and bad tires. I had to get it all replaced within 4 months of purchasing the car, and the dealership said they could not help me. More

by anhill89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vicky Wright
Report | Print
Apr 27, 2023 -

Serra Chevrolet responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

April 24, 2023

Look Vickie they took good care of me change my life and help.me get me back More

by richardsoneric367
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital Airstrike, Vicki Edwards
Report | Print
Apr 26, 2023 -

Serra Chevrolet responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, The Serra Chevrolet Birmingham Team

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