Serra Chevrolet

We were sold a used car that had a serious problem with it. We noticed after we got home that defender panel had not been replaced properly and was not properly lined up with the door panel indicating a po it. We noticed after we got home that defender panel had not been replaced properly and was not properly lined up with the door panel indicating a possible bent frame. We returned the car. The managers were rude and told me there was nothing wrong with the car. This upset me terribly. They threw a business card at me and told me to call a lawyer. I was upset and later asked for an apology and the manager told me that my feeling offended was my problem and he did not owe me an apology. They made us take a higher priced car in exchange for the defective car. The guy was obviously an under-socialized narcissist-abuser misogynist who was abusing me because he already had my money. More

Everyone is nice, but when I needed help with a problem with my vehicle they did ignore me and didn’t call me back Jerrel didn’t do his part on keeping me fully satisfied. I had to go to my own mechanic t with my vehicle they did ignore me and didn’t call me back Jerrel didn’t do his part on keeping me fully satisfied. I had to go to my own mechanic t get an issue fixed. More

Always felt very comfortable. Never felt pushed or like they didn't have my best interest in mind. It was a surprisingly easy transaction in which I had complete trust in the who Never felt pushed or like they didn't have my best interest in mind. It was a surprisingly easy transaction in which I had complete trust in the whole process. I appreciate and will always remember that. Thank you for making it such a positive experience. More

Unprofessional, Pathetic, Disgusting, Useless, The dealership is a joke .. They were unprofessional, unprepared, unethical, useless, dishonest, incompetent, disgusting .. I, had to take the truck back dealership is a joke .. They were unprofessional, unprepared, unethical, useless, dishonest, incompetent, disgusting .. I, had to take the truck back to repair the airbag, replaced the transmission, and a thermostat. More

Excellent good people to buy a vehicle from They take very good care of there people also good company to work with very good care of there people also good company to work with More

Efficient, Caring, Accommodating, Professional and willing to work with me at all cost!!! Hard working and personable! willing to work with me at all cost!!! Hard working and personable! More

If you have need a vehicle definitely go to Cedric he is 100 % honest with his customers 100 % honest with his customers More

As with most dealerships they really don't care about customer. It how much can they make on customer. That's my experience. customer. It how much can they make on customer. That's my experience. More

I've had good experiences and explanations have been given by Tessa of work being performed. given by Tessa of work being performed. More

Serra Chevy make car shopping so easy . They are very fast . I told Kenya what suv I wanted and what payment and she got it done in less than 30 mins They are very fast . I told Kenya what suv I wanted and what payment and she got it done in less than 30 mins More