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Serra Chevrolet

Birmingham, AL

4.1
894 Reviews

1170 Center Point Pkwy

Birmingham, AL

35215

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894 Reviews of Serra Chevrolet

February 29, 2024

Unprofessional and down right rude Unapologetic about anything that she did wrong Weird doesn't care about customers More

by Bobbysmith201814
Recommend Dealer
No
Employees Worked With
Tessa abdoli
February 29, 2024

I've had good experiences and explanations have been given by Tessa of work being performed. More

by jsrrd72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tessa
Mar 01, 2024 -

Serra Chevrolet responded

Thank you for the amazing five-star rating! I’m glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care! Sincerely, The Serra Chevrolet Birmingham Team

February 27, 2024

They wasted my time and don't fix my issue with my vehicle. I waited 3 hrs. And my heated seats still don't work . They sold me a Tahoe with the wiper dispenser not working. They said that I had to pa More

by edith.1987
Recommend Dealer
No
Feb 29, 2024 -

Serra Chevrolet responded

Edith, thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. We would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact us at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

February 26, 2024

She was courteous and very knowledgeable about our situation. She was also very time efficient. More

by gibsonsherri
Recommend Dealer
Yes
Employees Worked With
Tessa
February 26, 2024

My experience at Serra Chevrolet was 1st class all the way when I brought my truck in for repair. Tess in Service was amazingly efficient and made the entire process smooth. I never even had to call the w More

by RollTideJake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Whisenhunt, Trevor, Tessa McCown
Feb 29, 2024 -

Serra Chevrolet responded

Your willingness to share your positive experience makes us so grateful for the community we have. Without your support, we could not do what we do, and it means the world to us that we have that support! We look forward to seeing you again soon. Sincerely, The Serra Chevrolet Birmingham Team

February 22, 2024

Ok as expected Dont have tine right now Ok the survey is getting on my nerves More

by Dewittconnell
Recommend Dealer
Yes
Employees Worked With
Tessa Abdoli
February 14, 2024

It was great. They made it very easy. And they seemed to know exactly what I wanted. More

by Tstaggs212
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards, Vicki Edwards
Feb 16, 2024 -

Serra Chevrolet responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Serra Chevrolet Birmingham Team

February 10, 2024

It was a great experience! Everyone was nice and considerate. I would recommend any day More

by divinedesignshandmadefurniture
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson, Vicki Edwards
Feb 13, 2024 -

Serra Chevrolet responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Serra Chevrolet Birmingham! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Serra Chevrolet Birmingham Team

February 08, 2024

Very professional and thorough Not only was the problem described, I was shown the problem as well. More

by ronbo130
Recommend Dealer
Yes
Employees Worked With
dk
February 08, 2024

It was very easy and fast, the salesman Jerrell Ford was fantastic, knowledgeable, and went above and beyond to be helpful and make things easy. I'm very please with my truck and the assistance I got from t More

by dustin4ua
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards, Vicki Edwards
Feb 08, 2024 -

Serra Chevrolet responded

Thank you for your great review, Dustin! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team