Serra Chevrolet

Kenya was my salesperson. She was excellent. Very friendly. She engaged in small talk, which I liked. Made me feel very comfortable. The last dealership I went to in Muscle Sh She was excellent. Very friendly. She engaged in small talk, which I liked. Made me feel very comfortable. The last dealership I went to in Muscle Shoals didn't communicate with me at all. As soon as they knew they couldn't put me in a new car, seemed like they didn't want anything to do with me. Serra Chevy came over and explained to me about everything going on. More

Great customer service process and just overall great visit Kenya gave me great customer service. The process was smooth and the visit was excellent. I was able to leave with what I was looking for. visit Kenya gave me great customer service. The process was smooth and the visit was excellent. I was able to leave with what I was looking for. More

They were supposed to service truck and did not. We had to add 5 quarts of oil all fluids are low oil cap is missing now we are waiting on parts. Love the truck but service was not good. We had to add 5 quarts of oil all fluids are low oil cap is missing now we are waiting on parts. Love the truck but service was not good. More

Lots of problems with repairs. Misinformation provide about the problem/needed repair, the time of completion and extensive mixups. Tessa in service usually takes care of my servic Misinformation provide about the problem/needed repair, the time of completion and extensive mixups. Tessa in service usually takes care of my service repairs. She was off on the day my truck was towed to your service department. More

I received good service and was pleased with my purchase, I got up front numbers for my purchase and the rate of financing was great I got up front numbers for my purchase and the rate of financing was great More

After my oil change i my car started turning off. I had to buy a whole new car. I had to buy a whole new car. More

Everyone was very helpful and nice. Never felt pressured to buy and helped me everywhere they could and got me the best out come I could hope for. Would recommend them to anyone looking Never felt pressured to buy and helped me everywhere they could and got me the best out come I could hope for. Would recommend them to anyone looking for a car. More

Unprofessional expensive lazy good for nothing people inconsistent stop please never go to this dealership inconsistent stop please never go to this dealership More

Good service By everyone. So please be happy with that Be nice and asking please So please be happy with that Be nice and asking please More