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Serra Chrysler Dodge Jeep RAM Lake Orion

Lake Orion, MI

4.5
1,119 Reviews
Welcome to Serra Chrysler Dodge Jeep Ram Lake Orion, Proudly Serving the Greater Auburn Hills, Rochester Hills, Oxford, Pontiac and Clarkston Area Here in the Lake Orion area, when drivers are searching for the renowned quality and caliber of a reliable Chrysler, Dodge, Jeep and Ram vehicle, they know they can come to Serra Chrysler Dodge Jeep RAM Lake Orion. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Auburn Hills, Rochester Hills, and Pontiac drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Oxford and Clarkston with sales, selection, service, financing, and much more. Professional, Courteous Automotive Assistance Whether you're in the market for a brand-new vehicle, a deal on a used model, or you need an oil change on your Chrysler, Dodge, Jeep and Ram model, we're always ready and waiting to help you get what you need. We live by the golden rule at Serra Chrysler Dodge Jeep RAM Lake Orion and we treat everyone who visits us in the Oxford, Pontiac and Clarkston area exactly how we would want to be treated. We make each transaction with us easy and transparent, from sales to navigating auto financing deals, and we make caring for your vehicle for the long haul easier as well, with expert service and parts centers. Visit Serra Chrysler Dodge Jeep RAM Lake Orion Today to get Started Our showroom in Lake Orion is a quick drive from the surrounding Auburn Hills and Rochester Hills areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
Contact Dealership

3800 S Lapeer Rd

Lake Orion, MI

48359

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Showing 1,119 reviews

March 19, 2026

Friendly Great service no problems in and out tire rotation and oil change would recommend More

by travismahan921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 19, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Delighted to hear your Ram 1500 is back on the road smoothly after its tire rotation and oil change. We’re pleased our service team provided friendly and efficient care. Thank you for recommending us. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

March 18, 2026

The people and service were completely awesome. I pulled in and there was an overwhelming smell of nasty cigarette smoke smell. In the oil change bay. Ill go back but I'd get rid of smokers.. More

by hughesw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk....was oil change guy
Mar 19, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Serra Chrysler Dodge Jeep RAM Lake Orion. We look forward to having you as one of our valued customers for many more years to come! Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

March 17, 2026

Serra Lake Orion deceived and defrauded me to the tune of nearly $7,000, and have ignored multiple contact attempts to rectify the situation. Avoid this dealership at all costs. More

by valicer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
George Essa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Vartanian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

Mar 21, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

March 16, 2026

Corporate experience has taught me no one gets 5, thus this place gets a 4. Along with the fact I had to bring a brand new Jeep in for service. My tech was excellent. More

by alexander.lupercio
Recommend Dealer
Yes
Mar 17, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

March 14, 2026

Listened to my concerns and found a vehicle with a payment I was comfortable with More

by BRETTMCVAY
Recommend Dealer
Yes
Employees Worked With
George Pappas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Pappas
Mar 14, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for leasing your new Ram with us. We’re pleased George addressed your concerns and secured a payment plan that suited you. Enjoy your new ride and let us know if we can help again.

March 13, 2026

Was oil change and tire rotation. Fast and efficient Vehicle was delivered on time. And since I had wheels cleaned they did not was my Jeep - that a good thing More

by FREDWARDS
Recommend Dealer
Yes
Mar 13, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

It’s great to know your oil change and tire rotation were completed quickly and that we returned your Jeep on time. We’re glad the wheels cleaning met your needs without washing the vehicle. Thank you for the five-star rating. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

March 12, 2026

All good except the oil change was not done yet when I was told to pick up my truck More

by Hurtzdonut3
Recommend Dealer
Yes
Mar 17, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

March 12, 2026

Everyone was very professional and very helpful explaining what was needing to be done. And we were kept informed all along the process. More

by housefam77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kian
Mar 12, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We’re pleased our team provided professional service and kept you in the loop throughout your Jeep Compass maintenance. Your trust means a lot to us. Thanks for the five stars. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

March 12, 2026

Kaleb argue was very good he keep up fate worked with to the whole process great job More

by adecker0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb argue was great
Mar 12, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

It’s wonderful to hear our service team guided you smoothly through every step of your Chrysler Town & Country’s maintenance. Thank you for sharing your experience and for the five-star rating. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

March 12, 2026

Timely service, excellent communication Friendly and professional staff, job done thoroughly and correctly in a short turnaround. More

by thezims4
Recommend Dealer
Yes
Employees Worked With
Kaleb
Mar 12, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We’re glad our team provided prompt service and clear communication on your Jeep Grand Cherokee 4xe. It was our pleasure to complete the work thoroughly and have you back on the road so quickly. Thank you for choosing us for your service needs. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com