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Serra Chrysler Dodge Jeep RAM Lake Orion

Lake Orion, MI

Overview
Employees
Reviews
Vehicles
4.6
1,395 Reviews
Welcome to Serra Chrysler Dodge Jeep Ram Lake Orion, Proudly Serving the Greater Auburn Hills, Rochester Hills, Oxford, Pontiac and Clarkston Area Here in the Lake Orion area, when drivers are searching for the renowned quality and caliber of a reliable Chrysler, Dodge, Jeep and Ram vehicle, they know they can come to Serra Chrysler Dodge Jeep RAM Lake Orion. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Auburn Hills, Rochester Hills, and Pontiac drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Oxford and Clarkston with sales, selection, service, financing, and much more. Professional, Courteous Automotive Assistance Whether you're in the market for a brand-new vehicle, a deal on a used model, or you need an oil change on your Chrysler, Dodge, Jeep and Ram model, we're always ready and waiting to help you get what you need. We live by the golden rule at Serra Chrysler Dodge Jeep RAM Lake Orion and we treat everyone who visits us in the Oxford, Pontiac and Clarkston area exactly how we would want to be treated. We make each transaction with us easy and transparent, from sales to navigating auto financing deals, and we make caring for your vehicle for the long haul easier as well, with expert service and parts centers. Visit Serra Chrysler Dodge Jeep RAM Lake Orion Today to get Started Our showroom in Lake Orion is a quick drive from the surrounding Auburn Hills and Rochester Hills areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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3800 S Lapeer Rd

Lake Orion, MI

48359

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Showing 1,395 reviews

September 05, 2026

Great service, Tyler was very easy to work with and informative. All was done timely. Will take my car back to Serra next time it needs maintenance. Big thanks for having shuttle service! More

by jkaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Sep 05, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We’re glad our shuttle service made your visit more convenient and that your Jeep Cherokee was serviced promptly. Knowing you’ll return for future maintenance means a lot to our service team. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

September 04, 2026

The entire service crew was awesome. Service rep Bob gets A+. I like that you have an army working there to get me in and out. More

by Briankgraves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob in service and his crew
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Sep 04, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your review, Brian! I’m happy to hear our team provided you with excellent service at Serra Chrysler Dodge Jeep Ram Lake Orion. We strive to ensure you have a quick and efficient experience. We appreciate your support and hope to see you again soon! Sincerely, Ron MacEachern Dealer Partner

September 03, 2026

Great The ai bot I spoke with initially was terrible. There was no follow up. Dan was great. More

by ronald.a.reese.ii
Recommend Dealer
Yes
Employees Worked With
Dan Drenikowski
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Sep 04, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your feedback, Ronald! I appreciate hearing that Dan provided excellent service during your visit to Serra Chrysler Dodge Jeep Ram Lake Orion. We also value your input regarding the initial experience and will work to improve our follow-up process. We hope to see you again soon! Sincerely, Ron MacEachern Dealer Partner

September 03, 2026

Always friendly staff and willing to go the extra mile to put you in the vehicle that works best for your needs More

by AJBIV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bassam Tariq
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Knowing our team’s friendliness and extra effort helped you find the right Chrysler Pacifica is truly rewarding. Thank you for the five-star rating. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

September 03, 2026

I thought my options were limited to a RAM Big Horn but the team priced out a Laramie I couldn't say no too. I love this truck and will recommend this location to family and friends. More

by BRIAN.FRITZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Graybill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
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Sep 03, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Our team enjoyed helping you choose the Laramie trim for your new Ram 1500. Knowing you love your truck and plan to recommend our location means a great deal to us. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

September 03, 2026

I was charged for warranty tire rotation that was not done. Service rep did not correct. More

by wilsonjohn5769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know
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Sep 03, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for sharing your feedback, Wilson. I understand your concerns regarding being charged for a warranty tire rotation at Serra Chrysler Dodge Jeep RAM Lake Orion that you believe was not completed, along with your concerns about how the matter was handled when you brought it to the service representative’s attention. Our goal is to provide clear documentation of completed services and ensure customer concerns about service charges receive proper attention. Please reach out to us directly so we can review the details of your visit and discuss your concerns further. We remain committed to providing a transparent and trustworthy service process. Sincerely, Ron MacEachern Dealer Partner

September 02, 2026

Excellent sales person They dealership worked with us to get the best deal And the sale was made More

by PTWADDLE4
Recommend Dealer
Yes
Employees Worked With
Courtney Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Conley
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Sep 02, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Knowing you felt our team secured the best deal on your used Jeep Grand Cherokee is rewarding. Your kind words about our sales support mean a lot to us. Courtney enjoyed helping make your purchase smooth from start to finish. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

September 02, 2026

Serra CDJR Lake Orion was amazing not only to work with, but their inventory was superior to other dealerships in the area and Justin Tuzzo was Great. Even the Owner came out to meet us and thank us for doi More

by dennis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Your feedback about our superior inventory and the personal attention from Justin highlights what we strive for in every sale. Hearing that the owner’s warm welcome and Justin’s support made your Jeep Grand Cherokee purchase feel exceptional means a lot to our team. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

September 02, 2026

I lost my wheel lock and Kaleb found a fit, removed the lock nuts and replaced them with standard nuts More

by abraham457
Recommend Dealer
Yes
Employees Worked With
Kaleb Argue
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Sep 02, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your review, Abraham! I’m glad to hear that Kaleb was able to assist you by finding a solution and replacing the lock nuts with standard ones. At Serra Chrysler Dodge Jeep Ram Lake Orion, we strive to provide excellent service to our customers. I appreciate your feedback and we look forward to seeing you again! Sincerely, Ron MacEachern Dealer Partner

August 31, 2026

I had an amazing experience working with Aws! He was extremely professional, patient, and incredibly knowledgeable about cars. He took the time to answer all of my questions, explain everything c More

by evanazi225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aws Saffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Your kind words about Aws’s professionalism, patience, and deep knowledge highlight the level of service we aim for. Knowing the process was easy and comfortable for you means a lot to our team. Thank you for recommending Aws to others seeking a dedicated and knowledgeable salesperson. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

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