Serra Chrysler Dodge Jeep RAM Lake Orion
Lake Orion, MI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Very nice, nice waiting room. Food machines available while waiting for the work to be done. Food machines available while waiting for the work to be done. More
Overall good experience and truck is running great. The dealer communication system of leaving a message can be challenging. Not advisors fault but more a fault of the system in place. The dealer communication system of leaving a message can be challenging. Not advisors fault but more a fault of the system in place. More
Great environment and customer hospitality. George is the best! Always gives me the best deals George is the best! Always gives me the best deals More
It was a great experience working with George at Serra Chrysler Dodge Jeep Ram Lake Orion! Chrysler Dodge Jeep Ram Lake Orion! More
The amount of time you had my vehicle before you even look at it to determine what or if any repairs are needed is why I will not be back or recommend your dealership to my colleagues. The Durango has a look at it to determine what or if any repairs are needed is why I will not be back or recommend your dealership to my colleagues. The Durango has a loose or bad vacuum hose and you had it for over 2 weeks to find that. I have a 26 Grand Cherokee you currently have that is going on 5 weeks and has not even been looked at yet. I bet if you provided a loner car at your expense you would have fixed it by now! More
I was so impressed with Michael Koan! Friendly, professional, and efficient! Definitely an asset to your dealership! Friendly, professional, and efficient! Definitely an asset to your dealership! More
I took my Chrysler Pacifica in for a recall for passenger side air bags. They were done fairly quickly! I was impressed at how quickly they worked! side air bags. They were done fairly quickly! I was impressed at how quickly they worked! More
The recall part for our pick up was ordered as soon as I called SERRA after receiving the recall letter and when the part was received they had an appointment I could have taken within a couple days. I had called SERRA after receiving the recall letter and when the part was received they had an appointment I could have taken within a couple days. I had to schedule the appointment the following week , added a tire rotation, which was needed, and the repair was completed in a short period of time. We have also taken our Dodge Journey to SERRA when we needed warranty work done and have always been very satisfied. those past service calls have been handled by Tyler at SERRA. Both Keon and Tyler have been great to work with when we have been there for any service. More
George and Serra did a great job finding and delivering our forth Pacifica. Very pleased. our forth Pacifica. Very pleased. More



