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Serra Chrysler Dodge Jeep RAM Lake Orion

Lake Orion, MI

4.5
1,179 Reviews
Welcome to Serra Chrysler Dodge Jeep Ram Lake Orion, Proudly Serving the Greater Auburn Hills, Rochester Hills, Oxford, Pontiac and Clarkston Area Here in the Lake Orion area, when drivers are searching for the renowned quality and caliber of a reliable Chrysler, Dodge, Jeep and Ram vehicle, they know they can come to Serra Chrysler Dodge Jeep RAM Lake Orion. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Auburn Hills, Rochester Hills, and Pontiac drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Oxford and Clarkston with sales, selection, service, financing, and much more. Professional, Courteous Automotive Assistance Whether you're in the market for a brand-new vehicle, a deal on a used model, or you need an oil change on your Chrysler, Dodge, Jeep and Ram model, we're always ready and waiting to help you get what you need. We live by the golden rule at Serra Chrysler Dodge Jeep RAM Lake Orion and we treat everyone who visits us in the Oxford, Pontiac and Clarkston area exactly how we would want to be treated. We make each transaction with us easy and transparent, from sales to navigating auto financing deals, and we make caring for your vehicle for the long haul easier as well, with expert service and parts centers. Visit Serra Chrysler Dodge Jeep RAM Lake Orion Today to get Started Our showroom in Lake Orion is a quick drive from the surrounding Auburn Hills and Rochester Hills areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
Contact Dealership

3800 S Lapeer Rd

Lake Orion, MI

48359

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Showing 1,179 reviews

May 07, 2026

Very nice, nice waiting room. Food machines available while waiting for the work to be done. More

by benjy368swan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Vartanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your feedback! I'm glad to hear you enjoyed our waiting room and the amenities we provide at Serra Chrysler Dodge Jeep Ram Lake Orion. We strive to make our customers' experiences comfortable and enjoyable. We look forward to seeing you again! Sincerely, Ron MacEachern Dealer Partner

May 07, 2026

Overall good experience and truck is running great. The dealer communication system of leaving a message can be challenging. Not advisors fault but more a fault of the system in place. More

by mcps_190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb in Service
May 07, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Hello, we’re pleased to hear your Jeep Gladiator is running smoothly and that you had a positive experience overall. We appreciate your input about the message-leaving system and will share it with our team for review. Thank you for choosing us, and feel free to reach out if there’s anything else we can assist you with. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

May 07, 2026

Great environment and customer hospitality. George is the best! Always gives me the best deals More

by JINXGRAPHICS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Essa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your wonderful review! I am thrilled to hear that you enjoyed the environment and hospitality at Serra Chrysler Dodge Jeep Ram Lake Orion. It's great to know that George was able to provide you with the best deals. We appreciate your support and look forward to seeing you again soon! Sincerely, Ron MacEachern Dealer Partner

May 05, 2026

It was a great experience working with George at Serra Chrysler Dodge Jeep Ram Lake Orion! More

by RLDKANDREWS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Pappas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your wonderful review, Andrews! I’m thrilled to hear that you had a great experience working with George at Serra Chrysler Dodge Jeep Ram Lake Orion. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Ron MacEachern Dealer Partner

May 05, 2026

Professionally trained Great explanation and experience . Cole personally handled this situation . Probably buy my next jeep there . More

by Hugoviking
Recommend Dealer
Yes
Employees Worked With
Cole , Keon
May 05, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Hearing that our team provided clear explanations and professional service during your Jeep visit brightened our day. We are glad our technician guided you through the process smoothly. Looking forward to assisting you with your next Jeep purchase. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

May 05, 2026

The amount of time you had my vehicle before you even look at it to determine what or if any repairs are needed is why I will not be back or recommend your dealership to my colleagues. The Durango has a More

by serendipity6467
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writer Kaleb Argue. NOT VERY HELPFUL WITH AMOUNT OF TIME AT ALL!!
May 06, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for sharing your experience with us. I understand your frustration regarding the delays with your Dodge Durango and the Jeep Grand Cherokee. We strive to provide timely service, and your feedback is valuable in helping us improve. I encourage you to contact us directly at Serra Chrysler Dodge Jeep Ram Lake Orion so we can address your concerns more thoroughly. I appreciate your input, and we hope to regain your trust in the future. Sincerely, Ron MacEachern Dealer Partner

May 04, 2026

I was so impressed with Michael Koan! Friendly, professional, and efficient! Definitely an asset to your dealership! More

by Lawlerdk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Koan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your wonderful review! I’m thrilled to hear that Michael made such a positive impression on you with his friendly and professional service. At Serra Chrysler Dodge Jeep Ram Lake Orion, we strive to provide efficient and top-notch experiences for my customers. I appreciate your kind words, and we hope to see you again soon! Sincerely, Ron MacEachern Dealer Partner

May 04, 2026

I took my Chrysler Pacifica in for a recall for passenger side air bags. They were done fairly quickly! I was impressed at how quickly they worked! More

by DCARPMAN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Vartanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your kind words! I’m thrilled to hear that you were impressed with the quick service during your recall for the Chrysler Pacifica at Serra Chrysler Dodge Jeep Ram Lake Orion. Your satisfaction is our priority, and I appreciate your feedback. We look forward to assisting you again in the future! Sincerely, Ron MacEachern Dealer Partner

May 03, 2026

The recall part for our pick up was ordered as soon as I called SERRA after receiving the recall letter and when the part was received they had an appointment I could have taken within a couple days. I had More

by RAOULCRND
Recommend Dealer
Yes
Employees Worked With
Keon
May 03, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for sharing your experience. We’re glad the recall service for your Ram and the tire rotation were handled promptly, and that your Dodge Journey received satisfying warranty work. We appreciate your continued trust in our team and look forward to serving you again. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

May 03, 2026

George and Serra did a great job finding and delivering our forth Pacifica. Very pleased. More

by PANDCGRAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Essa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We’re delighted to hear you’re pleased with your fourth Chrysler Pacifica. Thank you for choosing us again, and we’re glad George made the process smooth. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com