Serra Chrysler Dodge Jeep RAM Lake Orion

200 Convertible Excellent service! Brandon is professional, organized and communicates well. Listens to your concerns, explains everything in detail and follows-up on Excellent service! Brandon is professional, organized and communicates well. Listens to your concerns, explains everything in detail and follows-up on all inquires. Would highly recommend for all service needs. More

Very professional Thank you to Michael Gizzi at Milosch's Palace for providing a professional and thorough experience purchasing (leasing) a new car. I was able to leas Thank you to Michael Gizzi at Milosch's Palace for providing a professional and thorough experience purchasing (leasing) a new car. I was able to lease the car I wanted at a fair price. More

Unknowledgeable Customer Service I wanted to have my car taken to Milosch after a breakdown that made it undriveable. I bought the car used in 2017 from another dealership, and purcha I wanted to have my car taken to Milosch after a breakdown that made it undriveable. I bought the car used in 2017 from another dealership, and purchased an aftermarket extended warranty in 2017. When the customer service professional, Megan, took my call and vin #, she insisted there was no warranty on the vehicle, which I told her, it's not a manufacturer warranty (at least twice), but I have an aftermarket extended warranty. She insisted there is no warranty and nothing she can do. So, I called the company Autoguard that I have the extended aftermarket warranty through. The customer service rep there said that Megan and any competent dealership should know that they assess the cost of repair of the car (when there's an aftermarket extended warranty with a vehicle) and then call Autoguard for a claim. That's how you fix my vehicle with the aftermarket extended warranty, which by the way, is not void for another 20,000 miles or another year and a half, whatever comes first. Needless to say, I called Al Deeby Dodge who knew exactly what to do, and what an aftermarket extended warranty is, and they are taking my vehicle to do the repairs in less time than promised by Milosch. More

The best I have dealt with several Dealerships/service departments. This group has been the most honest, concerned, and informative. They go the extra mile to I have dealt with several Dealerships/service departments. This group has been the most honest, concerned, and informative. They go the extra mile to provide the best service and to make sure the client understands. They have never tried to sell me something I didn’t want or need. I give them more then the stars available! More

Milosch's Palace took great care of me. Thank you to George Essa and Mark Milosch for making my lease turn in and new lease experience quick, easy and professional. It was a pleasure to meet Thank you to George Essa and Mark Milosch for making my lease turn in and new lease experience quick, easy and professional. It was a pleasure to meet you and work to find a car that matched my requirements... Right on your lot. The paperwork was fast and easy on your high tech desk top system with Kevin. George covered all the details and was pleasant and professional. He had the car prepped and waiting when he promised and made sure I understood the car's features. He synced my phone up to the car. The car had a full tank...BONUS!!! The phone call from your customer service representative the morning of my pick up was a pleasant surprise. The facility is fresh and inviting and easy to get to. I will be returning for future business and sending my friends! More

Friendly and Honest Dealership Ken Spence was a pleasure to do business with. Dealership upper management was very professional and accommodating. I highly recommend doing business Ken Spence was a pleasure to do business with. Dealership upper management was very professional and accommodating. I highly recommend doing business with Milosch's Palace Chrysler they worked hard to satisfy my needs. More

Professionally I was very pleased with the professionalism and knowledge of my sales person. I was able to lease the car of my choice. My sales rep went over the e I was very pleased with the professionalism and knowledge of my sales person. I was able to lease the car of my choice. My sales rep went over the entire car with me, educating me on how some of the features work, which I appreciated. He is very personable, and conscientious. I know that I can call him at any time with any questions, and he is there to help. More

First time leaser JP worked with me to start my first lease near the end of this summer. He made the process very simple and helped me every step of the way. Very highl JP worked with me to start my first lease near the end of this summer. He made the process very simple and helped me every step of the way. Very highly recommend!! Thank you JP! More

Oil changed flawlessly! Ian and Bob very helpful and prompt! They even washed my car after! Service area was clean, and everyone was professional. I’ll recommend Milosch to m Ian and Bob very helpful and prompt! They even washed my car after! Service area was clean, and everyone was professional. I’ll recommend Milosch to my friends. More

Great Service and attention Rodger was great to deal with. He was attentive and straightforward with us. Went out of his way to help us in our selection and provided product com Rodger was great to deal with. He was attentive and straightforward with us. Went out of his way to help us in our selection and provided product comparison when asked. More