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Serra Chrysler Dodge Jeep RAM Lake Orion
Lake Orion, MI
861 Reviews
Welcome to Serra Chrysler Dodge Jeep Ram Lake Orion, Proudly Serving the Greater Auburn Hills, Rochester Hills, Oxford, Pontiac and Clarkston Area
Here in the Lake Orion area, when drivers are searching for the renowned quality and caliber of a reliable Chrysler, Dodge, Jeep and Ram vehicle, they know they can come to Serra Chrysler Dodge Jeep RAM Lake Orion. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Auburn Hills, Rochester Hills, and Pontiac drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Oxford and Clarkston with sales, selection, service, financing, and much more.
Professional, Courteous Automotive Assistance
Whether you're in the market for a brand-new vehicle, a deal on a used model, or you need an oil change on your Chrysler, Dodge, Jeep and Ram model, we're always ready and waiting to help you get what you need. We live by the golden rule at Serra Chrysler Dodge Jeep RAM Lake Orion and we treat everyone who visits us in the Oxford, Pontiac and Clarkston area exactly how we would want to be treated. We make each transaction with us easy and transparent, from sales to navigating auto financing deals, and we make caring for your vehicle for the long haul easier as well, with expert service and parts centers.
Visit Serra Chrysler Dodge Jeep RAM Lake Orion Today to get Started
Our showroom in Lake Orion is a quick drive from the surrounding Auburn Hills and Rochester Hills areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
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Showing 861 reviews
October 30, 2018
Service The service department did not correctly fix my vehicle, but charged me a lot of money. The repairs that were done did not fix the problem. I have mad The service department did not correctly fix my vehicle, but charged me a lot of money. The repairs that were done did not fix the problem. I have made several calls and sent emails, but have yet to speak with anyone. More
by RST
Employees Worked With
Not listed.
October 29, 2018
Wonderful Experience Yet Again For the 3rd time Ken Spence provided excellent service helping us obtain our 3rd vehicle from Milosch. He thoroughly provides a wonderful experience For the 3rd time Ken Spence provided excellent service helping us obtain our 3rd vehicle from Milosch. He thoroughly provides a wonderful experience for clients. More
by DT
Employees Worked With
Kenneth Spence
October 28, 2018
Great dealership Awesome customer service and really care about your needs. They went out of their way to make sure I understood how my vehicle worked before leaving t Awesome customer service and really care about your needs. They went out of their way to make sure I understood how my vehicle worked before leaving the lot. More
by Jenbej
Employees Worked With
Paolo Persichetti, Perry Vennettilli
October 25, 2018
Got us the deal we needed We found George online based on all the great reviews people wrote about him. This was important because we knew what we wanted but weren’t sure if we We found George online based on all the great reviews people wrote about him. This was important because we knew what we wanted but weren’t sure if we were going to lease or buy. He quickly helped us navigate through the options, pros/cons of each and when it came time to make a decision, he worked very hard to get us the best possible deal (I know because we went home and shopped around to confirm). He was super patient with us while we did that. He also saved us half the time spent at the dealership by having most of the paperwork handled before we ever got there Kevin was quick and informative with signing the papers. We couldn’t be happier with our new RAM. And will definitely be back when our lease is up. More
by Hauns
October 24, 2018
Service Department Scheduled a service visit for a 2015 dodge Durango… Needed to safety recalls and a front headlight bulb replacement on passenger side ..I was out of t Scheduled a service visit for a 2015 dodge Durango… Needed to safety recalls and a front headlight bulb replacement on passenger side ..I was out of town and they wanted to charge my wife $150.. to change out the bulb .. Really? It took 10 min and $10. What a joke !!! More
by Shawn
Employees Worked With
Service Department , Betty Brown
October 23, 2018
Fantastic Customer Service! I went into the dealership as a first time Lease buyer and George Essa was so helpful, patient and great to work with! It was a fantastic experience I went into the dealership as a first time Lease buyer and George Essa was so helpful, patient and great to work with! It was a fantastic experience because of his time and efforts! I'm very happy with the dealership and my new lease! More
by Kgrenillo
Employees Worked With
October 20, 2018
Great experience Love my new Compass!! Thank you Ken Spence!! Ken was great to work with, very informative and easy going!! Will recommend Ken to anyone I know that Love my new Compass!! Thank you Ken Spence!! Ken was great to work with, very informative and easy going!! Will recommend Ken to anyone I know that is looking for their next car purchase!! More
by Kmore1030
Employees Worked With
Kenneth Spence
October 15, 2018
Amazing and extremely helpful They truley worked very hard and consistent in order to get me the price I wanted and pushed to help me get my credit approval accepted at the price I They truley worked very hard and consistent in order to get me the price I wanted and pushed to help me get my credit approval accepted at the price I wanted. More
by Maher313
Employees Worked With
Mike Guerrero
October 13, 2018
Was good until it wasn’t I came in there with my dad to get a new car. It is my first time leasing my own car. We agreed upon first payment plus tax. Everything was going grea I came in there with my dad to get a new car. It is my first time leasing my own car. We agreed upon first payment plus tax. Everything was going great until the day i went to get my car. The day I go to get my car I am told I had to pay 100 dollars more because it was 1000 down which is not want we agreed with but i was excited to get my car and didn’t really think about it and being new to this. And then of course 100 for the license plate which I was expecting to pay. I was also mad I didn’t get a full tank of gas as I did for my other three jeep leases.. anyways on my pervious lease I went over miles and it was agreed to be waved because of me getting another jeep lease. Then we get a bill for $120 for the over miles... so here i am $220 plus gas robbed from me. Basically a months payment wasted. I really do hate having to write a bad review like this. More
by Mam31893
Employees Worked With
October 11, 2018
They do not honor the warranties they sell I purchased a 2007 Jeep from Milosh Lake Orion in Dec 2016. I also puchased a 3 year GWC warranty for $1410.00. The Jeep needs an alternator, all my I purchased a 2007 Jeep from Milosh Lake Orion in Dec 2016. I also puchased a 3 year GWC warranty for $1410.00. The Jeep needs an alternator, all my warranty paperwork states that repair is a $100 deductible, but they are insisting i pay upwards of $500 for this covered part. Luke Milosh stated he would help me out and just have me pay $291.00. I would never use their service area if they hadn't sold me the warranty. They are wrong and they know it, but if they can get away with stealing they will. Horrible customer service. They should have made this right. Avoid this dealer and their warranty. More
by Trina in Lake Orion
Employees Worked With
Luke Milosh
