Serra Chrysler Dodge Jeep RAM Lake Orion

My First Lease My sales person was very helpful getting the lease to fit my budget. I’m in college and had a very strict limit to what I could spend. George was noth My sales person was very helpful getting the lease to fit my budget. I’m in college and had a very strict limit to what I could spend. George was nothing but nice and informative and helped through every step of the process. He made everything easy for me and got me exactly what I was looking for. I would definitely recommend him and this dealer to anyone that asked. More

Exceptional Service Jim Gentry and his service staff are exceptional. Efficient, professional, friendly, knowledgeable- great technicians- all aimed at customer satisfac Jim Gentry and his service staff are exceptional. Efficient, professional, friendly, knowledgeable- great technicians- all aimed at customer satisfaction. Why go anywhere else? Express line is AWESOME! More

Awesome Experience I’ve been driving Chrylser / Jeep since I started driving and Have gone through other dealerships but this has been the best thus far. George was awes I’ve been driving Chrylser / Jeep since I started driving and Have gone through other dealerships but this has been the best thus far. George was awesome to work with. He was super knowledgeable, friendly, and patient with me and my two (very) young children. Would definitely recommend him to anyone looking for a new car! More

Car Leasing Experience For starters, Betty Brown is the most honest, authentic person I’ve ever met. She will straight up take care of anything you need and help with any (a For starters, Betty Brown is the most honest, authentic person I’ve ever met. She will straight up take care of anything you need and help with any (and all) questions or decisions. Secondly, Perry Vennettilli is the best sales person period!! If you’re looking to buy a Jeep, he’s your guy! He’s got your back (Betty too) and will work for you to get everything you want. The car buying/leasing experience is already a bit stressful but Perry will make sure it’s all transparent and make sure you will be happy. He get you what you’re looking for in the price range that you need and give you the customer service that’s hard to come by. This is my 5th Jeep and my first leasing experience with Milosch and Perry. I will never go back to the dealer in Highland. I prefer honesty and not getting into a car buying experience that turns into a nightmare. I will take honesty everyday!! 5 Stars! More

Greatest Service I live in Dearborn and people always ask why I take my care all the way to Auburn Hills for service the answer is simple the dealership doesn’t sell y I live in Dearborn and people always ask why I take my care all the way to Auburn Hills for service the answer is simple the dealership doesn’t sell you on stuff you don’t need and fixes the problems right the first time also you make think you have a problem and upon looking at it they will tell you the truth if it should be fixed or not Jason is on top of his game always calling and letting you know what’s going on with your car I’m very impressed with the service More

Used car “manager” a sexist pig! In my 55 years I have never received such disrespectful, shameful, embarrassing treatment as I did from the used car “manager” BILL CHULEAS (and how h In my 55 years I have never received such disrespectful, shameful, embarrassing treatment as I did from the used car “manager” BILL CHULEAS (and how he ever got that position, I’ll never understand) as I did tonight at Milosch’s Palace Chrysler Jeep Dealership. When your salesperson has to pull him aside to try and get him to quit acting absolutely shameful to his buyer, you know you’ve got a problem. Our salesman kept apologizing for the way this idiot acted and was quite embarrassed himself. I would highly recommend that you NEVER buy a used car from this dealership. On top of his completely unforgivable behavior, we drove 45 miles to this dealership to purchase a car and halfway home, in our new car, the FUEL LIGHT CAME ON !!! Are you kidding me ? You sell us a $25,000 car and can’t put any gas in it? Absolutely ridiculous ! You can bet this review is going to many different publications and social media sites so let’s see if we get a phone call or response from Donald Milosch, Jr. I’m betting not. But I will tell you Mr. Milosch - you need to get rid of that dirt bag BILL CHULEAS or at the very least provide him with some training on how to deal with female customers. Being referred to as “girl” in this day and age will get you nowhere. And will definitely not get you any referrals. K55, South Lyon, Mi More

Couldn't Have Been any Better I have to thank Terry Thrushman, Don Tessier and everyone else at Milosch's Palace for making my new car purchase and trade-in of my PT Cruiser so eas I have to thank Terry Thrushman, Don Tessier and everyone else at Milosch's Palace for making my new car purchase and trade-in of my PT Cruiser so easy. My husband and I have purchased several new and used vehicles here and will continue to in the future. More

Breath of fresh air Went into this dealership after hearing the same promises you always do.. very low expectations based on previous car buying experience and was blown Went into this dealership after hearing the same promises you always do.. very low expectations based on previous car buying experience and was blown away. George Essa was the salesman who helped me. I told him what I was looking for and what I wanted for my trade in and what I wanted to pay. He listened, and didn’t waste any of my time.. told me what my options were, found me some discounts and got me into a vehicle which I was not even considering as a possibility. More than excited about my new Ram, and overwhelming pleased with the dealerships and its people! Highly recommend all of it! Totally changed my perception of car dealers, they are not all one in the same! Well done! More

Excellent We were expecting to just come in and receive a quote on a Ram Truck. George was so helpful we decided to to end our evaluation and to with George an We were expecting to just come in and receive a quote on a Ram Truck. George was so helpful we decided to to end our evaluation and to with George and a Ram truck. More

Fantastic customer service! I had been working with a dealership before visiting this one and was getting very frustrated. I decided to take a chance and take the 40 minute drive I had been working with a dealership before visiting this one and was getting very frustrated. I decided to take a chance and take the 40 minute drive to check this dealership out. They had a huge and fantastic selection of vehicles and before I could even get fully through the front door I was greeted by an associate. The whole time I was there I was treated with respect and never felt pressured. My salesman took care of me and worked with me the whole way to get me my new vehicle and see that I was happy with everything. It was truely a overall great experience! Well worth the trip over to the dealership, will definitely be back! More