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Serra Ford Farmington Hills

Farmington Hills, MI

4.7
982 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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39300 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 982 reviews

January 29, 2026

“Shoutout to Rob for making the whole car-buying process smooth and stress-free. Super patient, honest, and helpful from start to finish.” More

by Jerryljohnsonjr1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2026

This is the 2nd purchase at Serra-FH great experience and they were very accommodating More

by Ymsiepierski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2026 -

Serra Ford Farmington Hills responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 19, 2026

I had a great experience working with Scott Shawbitz at Serra Ford in Farmington. He made the lease end process on my 2022 Ford Escape seamless. He was able to get me into the 2025 Ford Bronco Sport that I More

by MEK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

Serra Ford Farmington Hills responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

January 16, 2026

Steven was awesome. I was in another state and he took care of everything and anything that popped up so I could get the car I wanted. More

by sald790782
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2026 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! If there is anything else we can do to assist you, please let us know! Take care!

January 11, 2026

Our salesman, Robert Bell was very thorough, patient, and kind, a pleasure to work with. More

by LmR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2026 -

Serra Ford Farmington Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2026

BRO ROBERT WAS JUST WONDERFUL. .. HE'S THE MAN!!! DID I FORGET TO MENTION HE'S ALSO A HOCKEY LEGEND 😀 More

by wonderfultdjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2026 -

Serra Ford Farmington Hills responded

Hi, we are happy to have made your experience a positive one! Safe travels!

January 08, 2026

I had such a great experience working with Robert! Very down to earth and you can tell he genuinely wants to help. More

by Drainemma627
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2026 -

Serra Ford Farmington Hills responded

Hello, we're happy you found our staff to be so supportive during your experience here at Serra Ford Farmington Hills. Please let us know if there is ever anything else we can do for you! Safe travels!

January 06, 2026

Very fast and kind. Other dealers had us waiting for 15 min but here he was out before I could fill my coffee. More

by cmpfeiffer03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2026 -

Serra Ford Farmington Hills responded

Hello, we are happy we could make your experience a positive one! Feel free to reach out to us if you need anything. Have a wonderful day.

January 06, 2026

Robert Bell was nice to work with very professional and a hockey legend. The dealership was also nice More

by coleenplatz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2026 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 31, 2025

Such a great group of people . . very knowledgeable and helpful.. treated us in such a way that made us feel like part of the family … thanks Robert and Andy !!!! More

by alekapr92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2026 -

Serra Ford Farmington Hills responded

Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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