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Serra Ford Farmington Hills
Farmington Hills, MI
967 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 967 reviews
November 18, 2025
Robert Bell was the reason I went to Serra, and he and they did not disappoint. The personal service and dedication to solving my car problem was outstanding. Charles and Steven were the icing on the cak they did not disappoint. The personal service and dedication to solving my car problem was outstanding. Charles and Steven were the icing on the cake. More
by L koviak
November 18, 2025
We enjoyed our time here, Robert Bell was phenomenal it was great to work with a funny hockey legend. was great to work with a funny hockey legend. More
by andrea.lynn1738
Employees Worked With
November 17, 2025
Wonderful experience, working with Derrick Kyser again on finding a F-150 that was perfect from me. Together we reviewed the inventory, worked within my price point and sold my older truck back to Serra. on finding a F-150 that was perfect from me. Together we reviewed the inventory, worked within my price point and sold my older truck back to Serra. Derrick was a true professional and I could not be happier with my new F-150 Sport. Can’t say enough good things about the entire process. Lets Go Ford!! More
by tsal
November 10, 2025
I came back several times to test drive a vehicle. Robert was very patient with me and answered all my questions. He was very knowledgeable about their products and told me about all the features on Robert was very patient with me and answered all my questions. He was very knowledgeable about their products and told me about all the features on the vehicles I was test driving. He was very professional and pleasant to work with and the rest of the Serra staff are also very professional and friendly. I would come back here again. More
by Linda F.
Employees Worked With
November 07, 2025
He was very quick and very professional. Also helped us find the right safe car for our family! Also helped us find the right safe car for our family! More
by Chelsey Dekroub
Employees Worked With
November 03, 2025
If i could leave no stars i would. . the service department is terrible and misdiagnosed my vehicle 2 times that totaled 1500 dollars only to come back later to say i need a new motor. . the service department is terrible and misdiagnosed my vehicle 2 times that totaled 1500 dollars only to come back later to say i need a new motor. More
by jolech121013
Employees Worked With
Other Employees :
Andrew Leitz , Jordan Szolach
October 31, 2025
Great at explaining the process for how money is allocated for financing. Also, very personable. allocated for financing. Also, very personable. More
by Amsnavley
Employees Worked With
October 30, 2025
Excellent dealership and sales people to deal with. Responsive, not pushy. Would highly recommend Rob and Serra Ford. Responsive, not pushy. Would highly recommend Rob and Serra Ford. More
by Mattmorad24
Employees Worked With
October 28, 2025
My salesman Alex went above and beyond and exceeded my expectations! I love my new Bronco!! expectations! I love my new Bronco!! More
by D.Mitch
Employees Worked With
October 27, 2025
I was disappointed with the dealership taking 2 days to do a 15 minute job. Plus charging over $400:00 just to unplug the rear window sunshade. do a 15 minute job. Plus charging over $400:00 just to unplug the rear window sunshade. More
by jmbenedict47
Employees Worked With
Jordan Szolach
