Serra Ford Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,017 reviews
Robert was very helpful during the process of buying my first car. He made sure we were able to get the car day of, and was overall very nice and easy to work with! first car. He made sure we were able to get the car day of, and was overall very nice and easy to work with! More
I have no complaint. Sales person Amer Samhat was very helpful. Will refer to friend's. Sales person Amer Samhat was very helpful. Will refer to friend's. More
I had a great sales experience with Scott Shawbitz. He was very accommodating, making it very easy for my wife and I to compare and decide on a model. He was also very organized and efficient and we we He was very accommodating, making it very easy for my wife and I to compare and decide on a model. He was also very organized and efficient and we were able to get everything done and drive home with our new car in very little time. He followed up with us after to make sure we were loving our new car (we do!), and he took the time to get to know my wife and I as we worked through the process. I will definitely be coming back to Scott for our next vehicle! More
Sales and finance contacts were very courteous and professional. All of the questions my wife and I asked were answered and we were pleased with the vehicle. There was just a missing part (ceiling roo professional. All of the questions my wife and I asked were answered and we were pleased with the vehicle. There was just a missing part (ceiling roof vent) that needs to be replaced that we hope can be ordered. More
I purchased a 2017 ford escape from Robert bell. Transaction was smooth and fast. Gave a great deal and was able to get my mom set up nice. Will come back Transaction was smooth and fast. Gave a great deal and was able to get my mom set up nice. Will come back More
I walked in not knowing what to expect but Rob came up to me with a big smile and was ready to help assist me. Straight to the point no funny business and a pleasure to work with. I would definitely recommen me with a big smile and was ready to help assist me. Straight to the point no funny business and a pleasure to work with. I would definitely recommend him and would bring my business back here. More
Immediate access to a salesperson. Easy to select & drive 3 different vehicles. Our salesperson Nathan Nelson is a good listener, knowledgeable, and very clear in communication. We Easy to select & drive 3 different vehicles. Our salesperson Nathan Nelson is a good listener, knowledgeable, and very clear in communication. We were able to make our selection, do the financing and be out the door the same day with a beautiful brand new Explorer at a lower monthly than we were previously paying. . More
Our salesman Derrick went above and beyond to work with us, find the right vehicle and get us into our Explorer right on schedule! Love the new ride. us, find the right vehicle and get us into our Explorer right on schedule! Love the new ride. More
Amer Samhat is the BEST friendly easy to talk to very nice young man. The dealership was very clean everybody we talk to is very professional.. nice young man. The dealership was very clean everybody we talk to is very professional.. More





