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Serra Ford Farmington Hills
Farmington Hills, MI
1,073 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,073 reviews
October 29, 2026
Love Scott Shawbitz! He’s always available anytime we have a question or issue. This is our 2nd lease with Scott and the transactions were flawless thanks to Scott mana He’s always available anytime we have a question or issue. This is our 2nd lease with Scott and the transactions were flawless thanks to Scott managing everything expediently and taking us through all of the car’s features…many of which we were completely unfamiliar with. Thanks again, Scott…we love our new 2026 Explorer! More
by Ckachado
Employees Worked With
October 28, 2026
Jake and Will are the best! They are efficient, professional and customer service focused. They made the buying experience easy They are efficient, professional and customer service focused. They made the buying experience easy More
by Stampera1211
October 25, 2026
The person who assisted me with the purchase of my car provided excellent service. I would highly recommend her (Karen). provided excellent service. I would highly recommend her (Karen). More
by Robin12121
Employees Worked With
October 21, 2026
If you’re in the market for a vehicle, do yourself a favor and ask for Rob! From start to finish, he made the entire experience absolutely fantastic. He was professional, knowledgeable, personable, and favor and ask for Rob! From start to finish, he made the entire experience absolutely fantastic. He was professional, knowledgeable, personable, and genuinely a pleasure to work with. What really sets Rob apart is that he doesn’t make you feel like just another sale. He takes the time to listen, answer questions, and make sure you’re comfortable and confident throughout the entire process. No unnecessary pressure, no games, just outstanding customer service! Rob is the kind of salesman that earns your trust and keeps your business for many years to come. We will definitely be using him for future purchases! More
by Ashleypeapples
October 19, 2026
I was helped right away no waiting or shuffling around! The people who who helped me were all great and very knowledgeable! Overall it was a great experience! The people who who helped me were all great and very knowledgeable! Overall it was a great experience! More
by Doom611811
October 14, 2026
Robert Bell was very nice and helpful purchasing my new car a 2024 ford maverick car a 2024 ford maverick More
by Namescheeze
Employees Worked With
October 14, 2026
This dealership is exceptionally well maintained, always thoroughly cleaned, and perfectly organized, creating a very welcoming environment for all customers. thoroughly cleaned, and perfectly organized, creating a very welcoming environment for all customers. More
by Max.dobis
Employees Worked With
October 12, 2026
Smooth, helpful and an easy happy car purchase! ! Thank you so much! You have a happy client! ! Thank you so much! You have a happy client! More
by birgit.maun
Employees Worked With
October 10, 2026
Cole was great! Got a new car within 3 hours & he even drove to get my husbands signature because he was at work and couldn’t leave. Got a new car within 3 hours & he even drove to get my husbands signature because he was at work and couldn’t leave. More
by Cassidymennillo1
