Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Ford Farmington Hills
Farmington Hills, MI
1,025 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,025 reviews
May 16, 2026
The sales rep, Kyle was excellent to work with and a tremendous brand manager. I would return to dealership again. tremendous brand manager. I would return to dealership again. More
by debit-planes4h
Employees Worked With
May 16, 2026
Robert Bell is the best. Took care of me with my new SUV. He also was very personable and even gave my kids candy to keep them happy. Thank you!!! Took care of me with my new SUV. He also was very personable and even gave my kids candy to keep them happy. Thank you!!! More
by geraldg
Employees Worked With
May 11, 2026
They went above and beyond without Being asked to make the buying experience as pleasant as possible. the buying experience as pleasant as possible. More
by jcolton576
Employees Worked With
May 07, 2026
The sales representative, Kyle Slavin, was an outstanding brand ambassador for both Serra Ford and Ford motor company. I would absolutely do business with him again. brand ambassador for both Serra Ford and Ford motor company. I would absolutely do business with him again. More
by robert_m_pollock
Employees Worked With
May 05, 2026
Exceeded expectations it was a pleasure to work with Robert. I will certainly recommend him and Serra Ford to anyone who needs a new vehicle Robert. I will certainly recommend him and Serra Ford to anyone who needs a new vehicle More
by dhip63
Employees Worked With
April 30, 2026
After a condescending experience with a salesperson at another dealership I was referred to Amer at Serra Ford. The difference was night and day. There is a great energy at Serra Ford. Everyone there make another dealership I was referred to Amer at Serra Ford. The difference was night and day. There is a great energy at Serra Ford. Everyone there makes you feel excited about getting a new car. Amer is a top notch salesperson. He answered all my questions, no pressure. He wanted me to be happy with the vehicle I got. The dealership didn’t have the exact vehicle I wanted in its inventory but it found it, negotiated with another dealership to trade for it and drove there and back 100 miles to get it for me. Such outstanding customer service. Amer kept me informed along the way. He’s now our family’s “Ford Guy.” Looking forward to doing more business with Serra and Amer in the future. More
by Dmmcgow
Employees Worked With
April 29, 2026
Robert was super helpful in my car buying process, he made the whole process very easy! made the whole process very easy! More
by kyra
Employees Worked With
April 27, 2026
Great customer service! I was satisfied with my experience due to being informed appropriately and efficiently! Highly recommend! I was satisfied with my experience due to being informed appropriately and efficiently! Highly recommend! More
by jordantarrence22
Employees Worked With
April 25, 2026
Robert was very helpful during the process of buying my first car. He made sure we were able to get the car day of, and was overall very nice and easy to work with! first car. He made sure we were able to get the car day of, and was overall very nice and easy to work with! More
by madelynscheese
Employees Worked With
April 16, 2026
I have no complaint. Sales person Amer Samhat was very helpful. Will refer to friend's. Sales person Amer Samhat was very helpful. Will refer to friend's. More
by imrspep
Employees Worked With
