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Serra Ford Farmington Hills

Farmington Hills, MI

Overview
Employees
Reviews
Vehicles
4.7
978 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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39300 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 978 reviews

January 11, 2026

Our salesman, Robert Bell was very thorough, patient, and kind, a pleasure to work with. More

by LmR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2026 -

Serra Ford Farmington Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2026

BRO ROBERT WAS JUST WONDERFUL. .. HE'S THE MAN!!! DID I FORGET TO MENTION HE'S ALSO A HOCKEY LEGEND 😀 More

by wonderfultdjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2026 -

Serra Ford Farmington Hills responded

Hi, we are happy to have made your experience a positive one! Safe travels!

January 08, 2026

I had such a great experience working with Robert! Very down to earth and you can tell he genuinely wants to help. More

by Drainemma627
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2026 -

Serra Ford Farmington Hills responded

Hello, we're happy you found our staff to be so supportive during your experience here at Serra Ford Farmington Hills. Please let us know if there is ever anything else we can do for you! Safe travels!

January 06, 2026

Very fast and kind. Other dealers had us waiting for 15 min but here he was out before I could fill my coffee. More

by cmpfeiffer03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2026 -

Serra Ford Farmington Hills responded

Hello, we are happy we could make your experience a positive one! Feel free to reach out to us if you need anything. Have a wonderful day.

January 06, 2026

Robert Bell was nice to work with very professional and a hockey legend. The dealership was also nice More

by coleenplatz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2026 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 31, 2025

Such a great group of people . . very knowledgeable and helpful.. treated us in such a way that made us feel like part of the family … thanks Robert and Andy !!!! More

by alekapr92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2026 -

Serra Ford Farmington Hills responded

Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

December 25, 2025

My car was picked up and taken to dealership for oil change no problems regarding pickup More

by Lindajmoore0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2025 -

Serra Ford Farmington Hills responded

Hello, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 19, 2025

Scott was great to work with. He listened to us and met all our needs on what we wanted in a used vehicle. I highly recommend him and will be referring him to all my family and f More

by Edge Purchase
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2025 -

Serra Ford Farmington Hills responded

Hi Edge, we appreciate your feedback of our Staff's outstanding service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 08, 2025

Robert Bell was extremely helpful, answered all our questions and made our experience great. We will recommend him to family and friends More

by sherrychase47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Diaz
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Dec 11, 2025 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! If there is anything else we can do to assist you, please let us know! Take care!

December 02, 2025

Dealership was very helpful with answering all my questions and coordinating so that I could transfer my new car to a different state. More

by emriddering
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2025 -

Serra Ford Farmington Hills responded

Hello, thank you for taking the time to notice those efforts and for leaving such an awesome review! If there is anything else we can do to assist you, please let us know! Take care!

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