Serra Ford Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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The sales representative, Kyle Slavin, was an outstanding brand ambassador for both Serra Ford and Ford motor company. I would absolutely do business with him again. brand ambassador for both Serra Ford and Ford motor company. I would absolutely do business with him again. More
Exceeded expectations it was a pleasure to work with Robert. I will certainly recommend him and Serra Ford to anyone who needs a new vehicle Robert. I will certainly recommend him and Serra Ford to anyone who needs a new vehicle More
After a condescending experience with a salesperson at another dealership I was referred to Amer at Serra Ford. The difference was night and day. There is a great energy at Serra Ford. Everyone there make another dealership I was referred to Amer at Serra Ford. The difference was night and day. There is a great energy at Serra Ford. Everyone there makes you feel excited about getting a new car. Amer is a top notch salesperson. He answered all my questions, no pressure. He wanted me to be happy with the vehicle I got. The dealership didn’t have the exact vehicle I wanted in its inventory but it found it, negotiated with another dealership to trade for it and drove there and back 100 miles to get it for me. Such outstanding customer service. Amer kept me informed along the way. He’s now our family’s “Ford Guy.” Looking forward to doing more business with Serra and Amer in the future. More
Robert was super helpful in my car buying process, he made the whole process very easy! made the whole process very easy! More
Great customer service! I was satisfied with my experience due to being informed appropriately and efficiently! Highly recommend! I was satisfied with my experience due to being informed appropriately and efficiently! Highly recommend! More
Robert was very helpful during the process of buying my first car. He made sure we were able to get the car day of, and was overall very nice and easy to work with! first car. He made sure we were able to get the car day of, and was overall very nice and easy to work with! More
I have no complaint. Sales person Amer Samhat was very helpful. Will refer to friend's. Sales person Amer Samhat was very helpful. Will refer to friend's. More
I had a great sales experience with Scott Shawbitz. He was very accommodating, making it very easy for my wife and I to compare and decide on a model. He was also very organized and efficient and we we He was very accommodating, making it very easy for my wife and I to compare and decide on a model. He was also very organized and efficient and we were able to get everything done and drive home with our new car in very little time. He followed up with us after to make sure we were loving our new car (we do!), and he took the time to get to know my wife and I as we worked through the process. I will definitely be coming back to Scott for our next vehicle! More
Sales and finance contacts were very courteous and professional. All of the questions my wife and I asked were answered and we were pleased with the vehicle. There was just a missing part (ceiling roo professional. All of the questions my wife and I asked were answered and we were pleased with the vehicle. There was just a missing part (ceiling roof vent) that needs to be replaced that we hope can be ordered. More





