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Serra Ford Farmington Hills
Farmington Hills, MI
916 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 916 reviews
August 29, 2023
We had a great experience at Serra Ford and purchased a wonderful pre owned vehicle. Our sales rep Ed Osborne was outstanding. He was knowledgeable, attentive, and completely understood our needs. We are wonderful pre owned vehicle. Our sales rep Ed Osborne was outstanding. He was knowledgeable, attentive, and completely understood our needs. We are delighted with our purchase! More
by efiresto
Employees Worked With
Edward “Ozzy” Osborne
August 28, 2023
Excellent service was completed in the time promised and communication with customer was very good and accurate as usual. communication with customer was very good and accurate as usual. More
by Tom
Employees Worked With
August 28, 2023
Dean my service advisor is the best! ! Since I was waiting, he said he will see if that can get my out quicker! I really appreciate that because he did just that!!!! I will always bring m ! Since I was waiting, he said he will see if that can get my out quicker! I really appreciate that because he did just that!!!! I will always bring my vehicle here for service!! More
by Shoijoi1004
Employees Worked With
Dean
August 28, 2023
Robert at Serra Ford is terrific to work with. He made the purchase of my Ford Expedition seamless. He made the purchase of my Ford Expedition seamless. More
by Dan
Employees Worked With
August 27, 2023
Our salesman, Robert Bell, was friendly and professional. He was also helpful and not at all “pushy”. The showroom was beautiful and we enjoyed the coffee while waiting for paperwork to be done. He was also helpful and not at all “pushy”. The showroom was beautiful and we enjoyed the coffee while waiting for paperwork to be done. More
by Bjv
Employees Worked With
August 24, 2023
Serra Ford was fast and easy to work with. Robert Bell was great. It was like dealing with a friend and not a pushy salesman. . Robert Bell was great. It was like dealing with a friend and not a pushy salesman. . More
by mikedockett
Employees Worked With
August 22, 2023
I worked with Robert at Serra Ford on the purchase of my Bronco Sport and he was extremely accommodating, listened to my needs, made sure I understood everything without putting unnecessary pressure on me. Bronco Sport and he was extremely accommodating, listened to my needs, made sure I understood everything without putting unnecessary pressure on me. He made the car buying experience fun and the whole dealership was nice and full of helpful people. I’d go back in the future! More
by Kdakesian
Employees Worked With
August 22, 2023
Brian and the service department were excellent in coordinating my computer part replacement and repair for my infotainment screen for an Explorer ST - D. OLDROYD coordinating my computer part replacement and repair for my infotainment screen for an Explorer ST - D. OLDROYD More
by Dbruceo
Employees Worked With
Brian Cunningham
