Serra Ford Farmington Hills

Car shopping This is my third car with Christine and it's always a good time it's like dealing with a friend not someone trying to make a sale... This is my third car with Christine and it's always a good time it's like dealing with a friend not someone trying to make a sale... More

Great Customer Service! I always leave with a smile!! I have been a loyal Tom Holzer Ford customer for over 15 years now due largely to the amazing customer service I receive from Brian Burke. Each time I I have been a loyal Tom Holzer Ford customer for over 15 years now due largely to the amazing customer service I receive from Brian Burke. Each time I’m ready to renew my lease, he already has my next car picked out in his head, knowing exactly what I look for, and what I steer away from. His honest personality, sense of humor, and overall professionalism make every experience a positive one. I can’t thank him enough for all he’s done! Brian, you’re AMAZING at what you do! Thank you! More

New lease agreement with Brian Holiday at Tom Holzer Ford After dropping off a vehicle for service, I dropped into the showroom to explore options for a new lease vehicle and met Brian Holiday for the first t After dropping off a vehicle for service, I dropped into the showroom to explore options for a new lease vehicle and met Brian Holiday for the first time. Brian helped us expedite the lease process in a professional, friendly manner while we had just two days to complete the transaction before the end of the Black Friday deals. I would recommend Brian to others, and will consult with him on my next vehicle lease or purchase. More

Great Service once again Both Brian Burke and Jim Grzywacz of new car sales were both very helpful to my wife and I at assisting us through out our recent new car purchase. Wi Both Brian Burke and Jim Grzywacz of new car sales were both very helpful to my wife and I at assisting us through out our recent new car purchase. With a previous purchased vehicle - Brian was a big help when dealing with the service department. We found each member of the Tom Holzer staff we interacted with, make us feel welcomed and appreciated. More

Amazing experience! Christine made it super easy for me to purchase this car!! She kept me updated and in the loop with the process. I love my new car and will definitely Christine made it super easy for me to purchase this car!! She kept me updated and in the loop with the process. I love my new car and will definitely be returning! Christine was great :) More

Nice experience with Brian Holiday at Tom Holzer Ford I’ve now leased my second vehicle through Brian Holiday at Tom Holzer Ford. Great experience both times. I would recommend Brian based on my experienc I’ve now leased my second vehicle through Brian Holiday at Tom Holzer Ford. Great experience both times. I would recommend Brian based on my experience. More

Fourth time experience gets even better. Picked up our 3rd lease with Brian today and as is his nature to be friendly, courteous, thorough he makes you feel like an old friend. Our 1st dealin Picked up our 3rd lease with Brian today and as is his nature to be friendly, courteous, thorough he makes you feel like an old friend. Our 1st dealing with Brian was for a 2012 Ford Fusion that we purchased and since then have leased 3 times. We are always very satisfied with our sale/lease, total experience and with the service, always top notch. We will definitely be back and have recommended Brian to friends and family. Thanks Brian. Anne & Steve O'Leary More

Excellent service Came back for the second lease with the best Brian Holiday. The service is fast and very convenient I wasn’t expecting that I’ll be driving a new car Came back for the second lease with the best Brian Holiday. The service is fast and very convenient I wasn’t expecting that I’ll be driving a new car within a couple of hours from test driving, to returning my lease and to getting the new car and etc. BRIAN is the best he’s very reliable, fast, helpful and he makes sure that we are taken care of and he’s very patient saleperson He doesn’t make us feel pressured which I love the most. I highly recommend BRIAN HOLIDAY!! More

Great dealership and phenomenal salesperson! Tom Holzer Ford was amazing. Very clean and organized. My salesperson was the best part... Christine took the time to find out exactly what I neede Tom Holzer Ford was amazing. Very clean and organized. My salesperson was the best part... Christine took the time to find out exactly what I needed in a car as well as anything I just want if possible. Once she had that information, was able to provide a couple options, but one recommendation based on those needs/wants. I originally was looking to buy in the next month or two, but becaise everything went so smoothly, I leased my new car 4 days later. Was never pressured into anything, instead, Christine took extra time with me an hour before I was scheduled to sign the paperwork so I could test drive a couple other cars, just so any last minute second guessing reservations I did have were no longer a concern before I bought the 1 car she recommended at the beginning. More

Holzer makes it easy and enjoyable! I’ve bought or leased many vehicles from Holzer. The sales people are knowledgeable and make the process easy. Brian Burke did a great job and we’ll I’ve bought or leased many vehicles from Holzer. The sales people are knowledgeable and make the process easy. Brian Burke did a great job and we’ll be back to give him more business soon. Thank you Brian, well done! More