Serra Ford Farmington Hills

New truck purchase. Overall a great experience! Will kept me informed on the progress of my special order F150. Everything worked out as promised. I’m sure I’ll be back f Overall a great experience! Will kept me informed on the progress of my special order F150. Everything worked out as promised. I’m sure I’ll be back for any future Ford vehicle purchase! More

Always a Great Experince This is our ninth vehicle purchase from Tom Holzer Ford with Christine Scherrer as our sales representative and have always had a great experience. We This is our ninth vehicle purchase from Tom Holzer Ford with Christine Scherrer as our sales representative and have always had a great experience. We appreciate the effort and expertise of the staff at Tom Holzer Ford. More

Amazing Experience I was thinking of purchasing a Ford F150 because I need a truck and my 2012 Ford Explorer had quite a few miles on it. So I looked around at quite a f I was thinking of purchasing a Ford F150 because I need a truck and my 2012 Ford Explorer had quite a few miles on it. So I looked around at quite a few dealerships to see what my options were that fit my budget and my trade in. Out of all the dealerships I looked at I couldn't find a dealership that had many choices until I found Tom Holzer Ford. The dealership was about a 30 minute drive from my house, but I decided to go anyways. I ended up talking to a sales person named Will Kent, we sat down and started talking about some options. I couldn't make up my mind on whether I should buy a used vehicle or lease a vehicle. I figured he would start getting upset because I couldn't make up my mind, but actually he said that this is a common situation and he took the time to help me understand what all my options were, showed them to me, and helped me work out the best scenario for my situation and budget. To my surprise it ended up being a better choice for me to lease the F150. So in the end I got exactly the truck I was looking for, within my budget, and all the features that I was hoping to find. I would highly recommend this dealership to anyone I know. If you don't want the typical runaround sales guy giving you some BS just to get the sale, I would recommend going to Tom Holzer Ford. More

Wonderful, knowledgeable The dealership is new, bright, clean and a good selection of cars to view. Will Kent was very helpful in showing me what was best for me. My new escap The dealership is new, bright, clean and a good selection of cars to view. Will Kent was very helpful in showing me what was best for me. My new escape was spotless when we picked it up. Will sat with me and showed me how to work everything. I would definitely recommend Tom Holzer Ford. More

Very pleasant experience at Tom Holzer Ford I had a wonderful experience at Tom Holzer Ford in Farmington Hills, MI. The atmosphere was relaxed and unhurried. I leased a beautiful Escape and a I had a wonderful experience at Tom Holzer Ford in Farmington Hills, MI. The atmosphere was relaxed and unhurried. I leased a beautiful Escape and am very happy with this vehicle. My salesperson, Christine Scherrer was very knowledgeable about the product line and patient in answering all my questions. She was genuinely interested in matching me up with the vehicle that best suited my needs and budget. She even met with me the next day to give me a tutorial on all the SYNC 3 features which was very helpful. I would definitely recommend this dealership to others. Thanks for a very pleasurable experience. More

Replacing a totaled lease car, an Escape I was treated politely and professionally. Brian Holiday was easy to work with and answered all my questions thoroughly. I was pleased with the app I was treated politely and professionally. Brian Holiday was easy to work with and answered all my questions thoroughly. I was pleased with the appearance of the dealership. Everyone we had contact with was friendly and courteous. We will continue to deal with Mr. Holiday and Holzer Ford. Joanne Neu More

excellent service, kind people. Our experience at Tom Holzer Ford is always EXCELLENT!! We walked in and asked for Brian Holiday, he has helped us in the past. We told him what we we Our experience at Tom Holzer Ford is always EXCELLENT!! We walked in and asked for Brian Holiday, he has helped us in the past. We told him what we were looking for he delivered. From start to finish the experience was easy and we are completely satisfied. More

Buying Used I let Will know what I was looking for and he delivered. Our experience was smooth - quick - and overall very good. I would recommend our salesman to I let Will know what I was looking for and he delivered. Our experience was smooth - quick - and overall very good. I would recommend our salesman to family and friends! More

Great Experience The entire process from start to finish was smooth. There were a few bumps in the road but the team at Tom Holzer Ford were able to overcome them with The entire process from start to finish was smooth. There were a few bumps in the road but the team at Tom Holzer Ford were able to overcome them with no issues. More

Steven’s first car Couldn’t of had a better experience. Christine Scherrer was great to work with. She is very pleasant as well as organized and informative. Rick in fin Couldn’t of had a better experience. Christine Scherrer was great to work with. She is very pleasant as well as organized and informative. Rick in finance was very friendly and not pushy when it came to offering us our warranty options. I would recommend Tom Holzer Ford to anyone. More