Serra Ford Farmington Hills

It was truly a step above the rest. I am a returning customer to Tom Holzer Ford for several reasons. The minute you enter the showroom, you are greeted with professionalism and courtes I am a returning customer to Tom Holzer Ford for several reasons. The minute you enter the showroom, you are greeted with professionalism and courtesy. Even though it had been several years since my initial visit, I always remembered my salesman, Brian Holiday, by name. Brian ensured that my car buying experience was a step above the rest. He was professional, friendly, patient and thorough. I will continue to return to Brian Holiday at Tom Holzer Ford in the future. More

Best Dealership Experience Ever! I worked with Brian Holiday and his service is above and beyond anyone I have ever dealt with in the automotive business. I needed a vehicle in two da I worked with Brian Holiday and his service is above and beyond anyone I have ever dealt with in the automotive business. I needed a vehicle in two days and Brian was able to find me an F150 that not only would haul my camper but would be luxurious enough to drive around every day. He was able to send the truck out for a spray in bed liner the next day and have the vehicle ready for me to pick up on Saturday morning. You will not find someone who genuinely cares for you and your family like Brian Holiday, you feel at right at home working with him. I highly recommend Tom Holzer Ford and Brian Holiday for your next Ford vehicle! More

Found a hard to find car there. Got the deal that we could both agree on. Will Kent did a great job. Gave a great prive for my trade that I thought was fair. Got the deal that we could both agree on. Will Kent did a great job. Gave a great prive for my trade that I thought was fair. More

Tailored customer service Christine Scherrer is THE best sales person there!!! Definitely go to her!!! She makes sure you are taken care of the first time around from finding Christine Scherrer is THE best sales person there!!! Definitely go to her!!! She makes sure you are taken care of the first time around from finding you a great vehical and deal to answering all questions on how to work the functions on the new ride. Best customer service ever! You won’t be disappointed!! More

Very Personable Everything went down as planned because Will was very accommodating even though he was in the middle of moving to his new home. I contacted Will on Fr Everything went down as planned because Will was very accommodating even though he was in the middle of moving to his new home. I contacted Will on Friday morning about a 08 Mustang GT that had just come in and wanted to see more pictures and a video of it, since I would be driving 7 hours one way to buy it. Will was quick to get me more pictures and a video of it and that's what made up my mind. I contacted Will after hours about coming on Saturday morning to pick up the Mustang and he couldn't have been more helpful even though he was in the middle of moving. I might add that we had to be back in Iowa at 5:00 that evening for a wedding and made it back with a half hour to spare. I had a great experience with not only Will but the rest of the staff that I talked to also. Thanks again Will and I hope you enjoy the new house as much as I have enjoyed the Mustang already! More

Buying experience Our sale experience was excelent. Brian Burke is a very knowledgeable Salesman, he went out of his way to make us feel valued. Can’t say anything ne Our sale experience was excelent. Brian Burke is a very knowledgeable Salesman, he went out of his way to make us feel valued. Can’t say anything negative about the buying experience, thank you Holzer Ford😃 More

Great service My overall experience was excellent. It started by test driving a couple versions of the Explorers. The differences were explained by Jeremiah very we My overall experience was excellent. It started by test driving a couple versions of the Explorers. The differences were explained by Jeremiah very well which helped in deciding. When I went in to complete the sale Kyle was very friendly and efficient. At delivery Brian had at tech expert (I think Leann) explain all the tech in the car. Brian was very helpful in completing the transaction. Great dealership More

Great EXPERIENCE Mr. Will Kent at Tom Holzer Ford provided OUTSTANDING SERVICE and I will recommended him to Family and Friends. I really love my new car! Mr. Will Kent at Tom Holzer Ford provided OUTSTANDING SERVICE and I will recommended him to Family and Friends. I really love my new car! More

Wonderful experience! I have been buying my cars from Brian Holiday for several years and it has always been a great experience. Brian is professional, knows his stuff and I have been buying my cars from Brian Holiday for several years and it has always been a great experience. Brian is professional, knows his stuff and makes the whole experience pleasant and easy. Just recently we leased a new Edge from Brian and I was in and out of the dealership within an hour! That has to be a record! Back in March, we also purchased a Flex from Brian and he delivered the car to our house personally, dropped the car off since I couldn't get to the dealership to pick it up and then he WALKED home! Granted, Brian lives in my neighborhood but, I mean, come on, that's dedication! Brian takes the time to explain everything and goes through the car with you so you know it inside and out before you leave the lot. All in all, he's got my business for life! More

Great Experience Sam was a pleasure to work with. I love my new explorer and will definitely recommend Tom Holzer to friends and family. I must have seen 90% of the Sam was a pleasure to work with. I love my new explorer and will definitely recommend Tom Holzer to friends and family. I must have seen 90% of the car dealerships in metro Detroit before coming here. 10/10 will buy from Sam again for sure More