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Serra Ford Gaylord

Gaylord, MI

3.7
63 Reviews

1928 S Otsego Ave

Gaylord, MI

49735

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Showing 63 reviews

December 03, 2015

Great Sales Job Excellent sales, never felt pressured, spent the time needed, put financing package together and always answered questions - A very positive experienc More

by Gaylord Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
March 26, 2015

Buyer Beware Terrible experience. Brad misled me on tire performance of a used truck I purchased. Then when I asked to switch the deal to another vehicle even a More

by bgsuspot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Cotrell and his boss
November 14, 2013

I live an hour from Gaylord, but found an escape for my wife there. I called and they told me it was a "creampuff". I made the trip, spent 3 hours dealing on the vehicle and financing it. I was about to si More

by danfransassy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
corky
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7