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Serra Ford Gaylord

Gaylord, MI

3.6
65 Reviews

1928 S Otsego Ave

Gaylord, MI

49735

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Showing 65 reviews

December 04, 2015

Explorer-Jake Jake worked diligently with us to find the perfect vehicle for our family. He was very helpful and understanding of our current financial situation. K More

by ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake K
December 04, 2015

Car sales I have bought several cars from Gaylord Ford and have had a decent experience every time I have not had a bad experience yet thanks Jake and Corky! More

by Andy1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake and Corky
December 03, 2015

Great Sales Job Excellent sales, never felt pressured, spent the time needed, put financing package together and always answered questions - A very positive experienc More

by Gaylord Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
March 26, 2015

Buyer Beware Terrible experience. Brad misled me on tire performance of a used truck I purchased. Then when I asked to switch the deal to another vehicle even a More

by bgsuspot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Cotrell and his boss
November 14, 2013

I live an hour from Gaylord, but found an escape for my wife there. I called and they told me it was a "creampuff". I made the trip, spent 3 hours dealing on the vehicle and financing it. I was about to si More

by danfransassy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
corky
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