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Serra Ford Rochester Hills

Rochester Hills, MI

4.9
1,329 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience. With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list. At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
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2890 South Rochester Road

Rochester Hills, MI

48307

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Showing 1,329 reviews

October 26, 2019

Jon Maston Helped us Jon was very patient as we tried different options to get the right vehicle to pull our Vacation Trailer. After leasing the F-150, he went over in det More

by 135lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Maston
Nov 01, 2019 -

Serra Ford Rochester Hills responded

Thank you, we look forward to seeing you again!

October 18, 2019

Excellent customer service Angelo was great from showing me the new features to explaining my New Ford pass app. Excellent customer service. Very good price point and worked out More

by Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Giordimaina
Oct 21, 2019 -

Serra Ford Rochester Hills responded

Thank you!

October 17, 2019

Dave Watt helped me When i bought my new edge, i left my 2011 edge in service for front end work & a black screen. While there, a few problems developed which was the ser More

by Carol Heeb
Recommend Dealer
Yes
Employees Worked With
Dave Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Serra Ford Rochester Hills responded

We are sorry to hear about this but we are glad it was taken care of. Thank you for leaving this review and we hope to be able to help you in the future!

October 08, 2019

Scott offered me a great deal on a 2019 Mustang. Great ride Scott made me a great deal on my 2019 Mustang. Customer service was fabulous. I will return to this dealership when it’s time to purchase another vehi More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott DeWitt, Mike Fortuna
Oct 14, 2019 -

Serra Ford Rochester Hills responded

Thank you! We look forward to seeing you again!

October 04, 2019

Pleased with salesperson and dealership Kathy Hone is by far one of the best sales consultant, I know. Very knowledgeable, kind, understands a customer needs. Got my new F150 ready for deliv More

by Eagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Serra Ford Rochester Hills responded

Thank you very much! We look forward to seeing you again!

October 04, 2019

Kathy was awesome. She did everything to make sure I got a good deal and left in a stable and safe car. Thank you, Kathy! More

by LVirgo21
Recommend Dealer
Yes
Employees Worked With
Kathy Hone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Serra Ford Rochester Hills responded

Thank you! We hope to see you again in the future!

September 30, 2019

solid experience Worked with Kathy Hone on a used Ford Escape for my daughter and was well taken care of. I would recommend this dealer to friends. More

by Dad buying car for daughter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Serra Ford Rochester Hills responded

Thank you so much for your very kind review! We love Kathy too!

September 25, 2019

Bruce is the best! This is my 4th lease through Bruce. He always gets me the car I want! My husband also leases from Bruce as well as 6 other family members. He is a gre More

by Arielle DeLong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Robinson
Sep 30, 2019 -

Serra Ford Rochester Hills responded

Thank you so much! We love Bruce too!

September 25, 2019

Wonderful! Wonderful dealership! This is my second lease from Huntington now Serra Ford. John Sawson is awesome, once again working hard to get me the very best More

by Nmlazaris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sawson
Sep 30, 2019 -

Serra Ford Rochester Hills responded

Thank you very much!

September 25, 2019

Best Car Leasing Experience Jon Maston Jon Maston is awesome. e emailed a few times and looked at a few vehicles. I was ready to settle for a 19 Ford Escape. Had him take a look at a 19 F More

by Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Maston
Sep 30, 2019 -

Serra Ford Rochester Hills responded

Thank you!

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