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Serra Honda O'Fallon

O'Fallon, IL

Overview
Employees
Reviews
Vehicles
4.9
289 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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1268 Central Park Dr

O'Fallon, IL

62269

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Showing 289 reviews

August 28, 2025

This is my 2nd Honda purchased from Jose Diaz because my first experience with Jose and Serra Honda were amazing. More

by Kathy.jo.sharp
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill, customer service manager
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Aug 28, 2025 -

Serra Honda O'Fallon responded

Thank you for your wonderful review, Kathy! I'm so pleased to hear that you had an amazing experience with Jose and Serra Honda O'Fallon during both of your purchases. I appreciate your loyalty, and we look forward to serving you again in the future. Don’t hesitate to share your experience with friends and family! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

August 27, 2025

Customer Service was excellent. John understood what my preferences were about in a vehicle and addressed all my concerns. Thanks John. Nice work. More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2025 -

Serra Honda O'Fallon responded

Thank you for your wonderful review, Chris! I’m thrilled to hear that John provided excellent customer service and was able to address your preferences and concerns effectively. We truly appreciate your kind words and look forward to welcoming you back to Serra Honda O’Fallon soon! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

August 25, 2025

Purchasing our vehicle, it wasn't a great experience. Jason did a wonderful job, getting us the deal that we needed to make the purchase. The rest of the team also was very helpful. Thanks again. Would r More

by Firesid59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chaffee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Rener
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Aug 25, 2025 -

Serra Honda O'Fallon responded

Thank you for your feedback! I'm thrilled to hear that Jason provided you with excellent service and helped secure the right deal for your vehicle. It's great to know our team was also helpful during your experience. I appreciate your recommendation, and we look forward to welcoming you back to Serra Honda O'Fallon in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

August 23, 2025

Lovely, Welcoming environment, Clean and Comfortable, Great Staff and Great Cars! We will go to Serra Honda for all of our cars in the future! Jason made me very comfortable and he made sure we understoo More

by pbmx01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Rener
Report | Print
Aug 24, 2025 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! I'm thrilled to hear that you had a lovely experience at Serra Honda O'Fallon. Jason is indeed a valuable member of our team, and I'm glad he made your car-buying process comfortable and informative. We look forward to assisting you with all your future car needs! If you have any questions, feel free to reach out anytime. Safe travels! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

August 08, 2025

I’m very happy with the whole car buying process from Serra. Jason was so great to work with, very informative and answered all my questions. Collin was also great to work with. More

by JessW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2025 -

Serra Honda O'Fallon responded

Thank you for your wonderful review, Jess! I am thrilled to hear that you had such a positive experience at Serra Honda O'Fallon and glad that Jason and Collin could assist you effectively. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

July 29, 2025

The dealership was very clean. Jason Kuhn had the cars that I showed him online ready to go within a very short time frame. Jason was very friendly and knows his cars. More

by Cortneynelson78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
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Jul 29, 2025 -

Serra Honda O'Fallon responded

Thank you, Cortney! I am glad that you had a positive experience at Serra Honda O'Fallon. It's great to know that Jason was able to assist you promptly and provided friendly service. We appreciate your feedback and look forward to seeing you again soon. Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

July 25, 2025

Great Staff, Very clean, Everyone was very helpful and friendly. I would definitely buy from here again and work with Jason Kuhn More

by Lynm5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Serra Honda O'Fallon responded

Thank you for your wonderful review, Lyn! I'm thrilled to hear that you had a positive experience at Serra Honda O'Fallon and that our staff, especially Jason, was able to assist you effectively. We truly appreciate your kind words and look forward to welcoming you back for your next purchase! Safe travels in your new vehicle! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

July 25, 2025

Hands down, this dealership aims to please and values your business. This is my second Honda for my son from Serra. In both cases they didn’t disappoint. More

by Steve P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Serra Honda O'Fallon responded

Thank you for your wonderful review, Steve! I truly appreciate your loyalty to Serra Honda O'Fallon and are thrilled to hear that you and your son have had great experiences with us during both vehicle purchases. We aim to please, and your kind words affirm our commitment to our customers. We look forward to serving you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

July 25, 2025

Bought my second car here at Serra, great staff and wonderful service! Would reccomend to anyone! More

by rspapenberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Serra Honda O'Fallon responded

Thank you for your fantastic review! I'm thrilled to hear that you had such a positive experience at Serra Honda O'Fallon and that you chose us for your second car. Our team is dedicated to providing excellent service, and your recommendation means a lot to us. We look forward to welcoming you back for future visits! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

July 23, 2025

Made the buying process very easy. Jose was an amazing sales representative, very informative and a pleasure to do business with. More

by reign.positive
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2025 -

Serra Honda O'Fallon responded

Thank you for your review! I am glad to hear that you found the buying process easy and that Jose provided you with exceptional service. We appreciate your feedback and look forward to serving you at Serra Honda O'Fallon again . Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

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