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Serra Honda O'Fallon

O'Fallon, IL

Overview
Employees
Reviews
Vehicles
4.9
347 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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1268 Central Park Dr

O'Fallon, IL

62269

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Showing 347 reviews

June 16, 2026

José was very helpful. My wife and I were first time buyers and he was very conscientious of our time and input. More

by The Fix Family
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2026 -

Serra Honda O'Fallon responded

Thank you for your kind words! I’m thrilled to hear that José provided you and your wife with such attentive service during your first-time buying experience. At Serra Honda O'Fallon, our team strives to make every visit enjoyable and efficient. I appreciate your feedback, and we hope to see you both again soon! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

June 13, 2026

At first buying a car after having my vehicle stolen and then having an accident in the rental vehicle seemed overwhelming. Although, between Wes and Collin the whole experience turned out AMAZING and Serra More

by susanharris1006
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wes Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin
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Jun 13, 2026 -

Serra Honda O'Fallon responded

Thank you so much for your wonderful review, Susan! I’m thrilled to hear that Wes and Collin made your car-buying experience at Serra Honda O'Fallon so amazing, especially after what you’ve been through. We truly appreciate your trust in us and are excited to have you as a customer for life. We look forward to assisting you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

June 13, 2026

Jose is a rockstar! !!! The other sales associates are probably great, but this guy, oh man, he should teach a class to all dealerships on what it means to be a car sales More

by Rad3547
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2026 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! I’m thrilled to hear that you had such a positive experience with Jose at Serra Honda O'Fallon. It's fantastic to know that his exceptional service made the car-buying process effortless for you. I truly appreciate your kind words, and we look forward to assisting you with your next vehicle purchase! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

June 09, 2026

Amazing person. Helped me a lot with my new car. It was really a smooth process. More

by dhavalsinhlakum0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2026 -

Serra Honda O'Fallon responded

Thank you so much for your kind words, Dhaval! I’m glad to hear that you had a smooth experience with us at Serra Honda O'Fallon while getting your new car. I truly appreciate your feedback, and we look forward to assisting you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

June 09, 2026

I bought my first new car from Jose 10 years ago and had the joy of working with him this past week to purchase another car. Jose is so kind and patient! Kyle did a great job explaining all the options for More

by Greeny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2026 -

Serra Honda O'Fallon responded

Thank you so much for your review! I’m happy to hear you had a great experience working with Jose again after 10 years, and that Kyle provided excellent information on warranty options. At Serra Honda O'Fallon, we strive to make every visit enjoyable. We look forward to assisting you with your new car in the years to come. Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

May 24, 2026

Everyone was very nice and helpful, Wes especially took very good care of me. Would recommend! More

by Saldefrancesco12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2026 -

Serra Honda O'Fallon responded

Thank you for your wonderful review, Salde! I’m thrilled to hear that you had a positive experience at Serra Honda O'Fallon and that Wes provided you with excellent care. Your recommendation means a lot to us, and our team looks forward to seeing you again soon! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

May 20, 2026

Was very happy with how fast and professional they were. I would highly recommended this dealership and especially Wes Hindi. More

by Fryerfamily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2026 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! I’m thrilled to hear that you were happy with the fast and professional service you received at Serra Honda O'Fallon. I appreciate your recommendation and am glad to know that Wes made a positive impact on your experience. Hope to see you again soon! Mike Cullum Service Director mike.cullum@serrahondaofallon.com 618-206-2150

May 02, 2026

Jose was very attentive to our wants and needs He was a great help in making selection More

by bamartin947
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2026 -

Serra Honda O'Fallon responded

Thank you for your kind words! I’m thrilled to hear that Jose was attentive to your needs and helped you with your selection. At Serra Honda O'Fallon, we strive to provide excellent service, and your feedback is greatly appreciated. Our team hopes to see you again soon! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

April 30, 2026

Ezzard was the best car salesman I have ever had. I highly recommend him. He answered all my questions and was very flexible with my availability. More

by JennS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezzard Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2026 -

Serra Honda O'Fallon responded

Thank you, Jenn! I truly appreciate your kind words about Ezzard and your positive experience at Serra Honda O'Fallon. I'm glad to hear that he was able to assist you and accommodate your needs. We look forward to seeing you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

April 27, 2026

Jose was wonderful. He explored all options for us. The entire sales process was smooth and expeditious. Thank you Jose and Serra Honda! More

by hood25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2026 -

Serra Honda O'Fallon responded

Thank you for your kind words! I’m thrilled to hear that Jose provided you with excellent service and made your sales process smooth. At Serra Honda O'Fallon, we strive to explore all options for our customers. I appreciate your feedback, and we look forward to assisting you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

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