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Serra Honda O'Fallon

O'Fallon, IL

4.9
289 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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1268 Central Park Dr

O'Fallon, IL

62269

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Showing 289 reviews

July 23, 2025

Jason was very courteous, helpful and informative about the features of the Honda Accord. Kyle was also extremely helpful. More

by lynnette.pfeiffer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Serra Honda O'Fallon responded

Thank you, Lynnette, for your wonderful review! I'm thrilled to hear that Jason and Kyle provided you with such courteous and informative service regarding the Honda Accord. At Serra Honda O'Fallon, we strive to ensure every customer has a great experience. We hope to see you again soon! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

July 22, 2025

Great customer service and very personable. I would recommend working with Jose to anyone when buying a new Honda. . More

by Mslitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvator Pineiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Serra Honda O'Fallon responded

Thank you for your kind words! It's wonderful to hear that you had a great experience with our team, especially with Jose. At Serra Honda O'Fallon, we strive to provide excellent customer service, and your recommendation means a lot to us. We look forward to assisting you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

July 22, 2025

From the moment I walked in, I felt like an old friend coming to visit. That means a lot to an ole Southern girl from Arkansas. Jason was not pushy yet highly accommodating and Sal was excellent at his jo More

by lyons.donna1962
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal in finance
Jul 23, 2025 -

Serra Honda O'Fallon responded

Thank you so much for your wonderful review, Donna! I'm thrilled to hear that your experience at Serra Honda O'Fallon felt so welcoming and comfortable. It's great to know that Jason and Sal made a positive impression on you. We appreciate your kind words and look forward to serving you again in the future! Please share your experience with others, and come back to see us anytime! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

July 19, 2025

Jose and Serra Honda provided a smooth experience selling my vehicle to them. They were very polite and provided a good price to purchase my vehicle. The process also was quick. More

by Collin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Serra Honda O'Fallon responded

Thank you, Collin, for your wonderful review! I am so glad you had a smooth experience selling your vehicle to Serra Honda O'Fallon. Our team, including Jose, works hard to provide polite and efficient service, and it's also great to know that you received a good price. We appreciate your feedback and hope to assist you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

July 19, 2025

Wes kept it real the whole time and did not pressure us into anything. Told him that my interest was in a reliable car, and we found one pretty quickly. We were able to drive off the lot same day. Thanks g More

by beads000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivo Saric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Serra Honda O'Fallon responded

Thank you for your kind words! I am delighted to hear that Wes provided you with a pressure-free experience at Serra Honda O'Fallon and helped you find a reliable car quickly. It's always our goal to ensure our customers drive off satisfied. We appreciate your feedback and hope to see you again soon! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

July 18, 2025

Everyone was great to work with at Serra. Probably the best vehicle buying experience I have ever had. More

by LB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Salvator Pineiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! I'm thrilled to hear that you had the best vehicle buying experience at Serra Honda O'Fallon. Our team strives to provide exceptional service, and it's great to know we met your expectations. We look forward to assisting you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

July 16, 2025

Jose is hands down the best salesman I have ever interacted with. The buying process from scratch appointment scheduling, custom vehicle building(which they already had exact vehicle specs and build More

by Jpepper0501
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivo Saric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Mucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Nolte
Jul 16, 2025 -

Serra Honda O'Fallon responded

Thank you so much for your kind words! I'm thrilled to hear that you had such a positive experience with Jose and our team at Serra Honda O'Fallon. It’s wonderful to know that the buying process was effortless for you and that you found our atmosphere welcoming. We truly appreciate your recommendation and look forward to serving you again, especially for your maintenance needs. Safe travels on your commute, and see you soon! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

July 01, 2025

Jose is great to work with. He aims to ensure you feel taken care of, respected, and appreciated. He listens to what you’re looking for in a vehicle and tries to deliver on that More

by squeakyangel17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Serra Honda O'Fallon responded

Thank you so much for your wonderful review! We're glad to hear about your positive experience with Jose at Serra Honda O'Fallon. It's great to know that you felt taken care of and respected during your visit. We truly value our loyal customers and strive to deliver the best service possible. I appreciate you sharing your experience with others, and we look forward to assisting you again! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

June 22, 2025

I have now bought 2 Honda's from Serra Honda and each time he worked to get the Passport in the color and trim level that I wanted. More

by Donald.norfleet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Serra Honda O'Fallon responded

Thank you for your wonderful review, Donald! I truly appreciate your continued trust in Serra Honda O'Fallon for your Honda purchases. It's great to hear that we were able to get the Honda Passport in the color and trim level you desired. We look forward to assisting you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

June 21, 2025

Wes has gone above and beyond helping me with the features on my crv hybrid ! I couldn’t have done it without him! Serra Honda is lucky to have this man. I can’t say enough about this guy! If you’re More

by Cindybaker93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Serra Honda O'Fallon responded

Thank you, Cindy! We truly appreciate your kind words about Wes and are thrilled to hear that he was able to assist you with your CR-V Hybrid. At Serra Honda O'Fallon, we strive to provide exceptional service, and it's wonderful to see that reflected in your experience. We look forward to welcoming you back when you're ready for your next vehicle! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

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