Serra Honda O'Fallon

Jose was top notch. Answered all our questions , honored all promises he made ! Collin in finance was amazing and guided us thru options and never pressured our decision Answered all our questions , honored all promises he made ! Collin in finance was amazing and guided us thru options and never pressured our decision. Truly enjoyable experience and Jose has followed up to make sure we didn’t have any issues. You want honest straight forward guys then this is the dealership. We got treated like this on a used bronco. Can’t imagine how great they are for new Hondas. Thank you all again. More

He helped me get my first car. He was so helpful, and understanding. I would 100% recommend going to him. He listens and understands everything very well, good job mr ezzard👍 He was so helpful, and understanding. I would 100% recommend going to him. He listens and understands everything very well, good job mr ezzard👍 More

Daniel was incredibly helpful, got me the vehicle I wanted, and made the whole process simple and easy. wanted, and made the whole process simple and easy. More

Serra Honda and Jose made the whole experience easy and quick. As a single/ widow, I really appreciate that. quick. As a single/ widow, I really appreciate that. More

We had a great experience with Jose. He is knowledgeable and courteous. We felt welcome and appreciated by him and we will definitely recommend him to others. We know we can rely on him He is knowledgeable and courteous. We felt welcome and appreciated by him and we will definitely recommend him to others. We know we can rely on him for assistance with our vehicle in the future and that is something we value for sure. More

Excellent customer service, clear communication. This was by far the easiest buying experience we have had. This was by far the easiest buying experience we have had. More

Kreg was very friendly and helpful! ! I love my new car! Go see Kreg when you are ready to buy a vehicle! ! I love my new car! Go see Kreg when you are ready to buy a vehicle! More

We had a very good experience purchasing a used vehicle from Jose (sales) and Sal (finance). We had some minor issues involving repairs needed from aftermarket installations, but Jose, Sal and Alex (sales from Jose (sales) and Sal (finance). We had some minor issues involving repairs needed from aftermarket installations, but Jose, Sal and Alex (sales manager) worked with us to make things right. I would recommend shopping for vehicles from this dealership. More

Wes was easy to work with. He wasn’t pushy and gave us the figures to work with quickly. The experience didn’t feel like other corporate dealers in this area. I was surprised h He wasn’t pushy and gave us the figures to work with quickly. The experience didn’t feel like other corporate dealers in this area. I was surprised how quick they wrote a deal to review. They were also open and candid about my trade in. Only suggestion would be to make the closing (financial stuff and car pick up) a little faster. Thanks for a good experience. More

Our salesman Ezzard was great! He helped us narrow down our selection of what car we wanted to focus on. I would highly recommend him. When it came to dealing with Alex the sales m He helped us narrow down our selection of what car we wanted to focus on. I would highly recommend him. When it came to dealing with Alex the sales manager, that was another story. We talked price and that was fine but basically when I made my final offer he responded with, “I can sell this car for more at auction but I’d rather sell your local community.” And he sent his offer which was the same offer he gave me from the start. There was no flexibility in price which I am ok with but tell me that. Don’t give me the runaround about price. I feel like he was unprofessional with me. He could have simply said, this is as low as I can go and be done with it. I have looked at the same make/model at dealerships all over the area. The pricing was definitely in the same range and my offer was in that range. They don’t advertise as a no haggle pricing dealer, in fact I was engaged to haggle on price and then basically they never moved more than a few hundred dollars. Just tell me this is what it is and don’t waste my time. More