Serra Kia
Washington, MI
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46 Reviews of Serra Kia
From the moment I walked into the Serra showroom, I was greeted by friendly, helpful employees. My salesman, Brandon Foreman was, in a word, phenomenal! He was so easy to work with. He was friendly, kno greeted by friendly, helpful employees. My salesman, Brandon Foreman was, in a word, phenomenal! He was so easy to work with. He was friendly, knowledgeable, thorough and answered all my questions. I turned in my old lease, leased a new Optima and everything was done in just one visit. Brandon walked me through everything and was able to work out a great deal at a great price, and I couldn't be happier. I would (and have) recommended this dealership to anyone. More
Nick contacted me after I submitted an inquiry within 2 hours. He was extremely pleasant & helpful. Went that nite for test drive & picked up my new Forte the next day. I was very impressed with the entire hours. He was extremely pleasant & helpful. Went that nite for test drive & picked up my new Forte the next day. I was very impressed with the entire experience and dealership employees. Would definitely recommend any and everyone to purchase from Serra! More
Brandon Foreman was the only reason I walked into Serra Kia to purchase a new vehicle. I dealt with Brandon years ago and unfortunately lost track of him until recently. Based on my prior experience with B Kia to purchase a new vehicle. I dealt with Brandon years ago and unfortunately lost track of him until recently. Based on my prior experience with Brandon I knew he would give me an honest opinion. I explained my current hellish situation with a vehicle I purchased 2 years ago from Parkway Chrysler (that dealership is a TRAGEDY!) and asked Brandon if there was anything he could do for me to get me out of that car. He listened to exactly what I wanted from style to price and within a day had a solution that addressed all of my needs and was able to get me into a new 2013 Kia Optima Hybrid. I literally gave him "mission impossible" and he made the entire experience from start to finish a dream. I have over 15 years management experience in high-end luxury retail sales running a 15 million dollar business and can confidently say Brandon is by far the best sales professional I have ever experienced. In addition, the dealership is gorgeous and very welcoming. Brandon spoke very highly of upper management which solidified for me that I was purchasing a vehicle from a competent organization. I hope upper management continues to take the time to appreciate and recognize Brandon's many talents. I know if given the opportunity I would. Thank you Brandon for all of your time and attention to my situation and finding a way to exceed all of my expectations! Brandon you have me for life. More
Great expierence. If you want the no non sense guy when you buy a car see Brandon. He won't BS you on price. We got lots of perks with our car like oil changes n car washes. Wife and I really like our you buy a car see Brandon. He won't BS you on price. We got lots of perks with our car like oil changes n car washes. Wife and I really like our Sorrento also. More
Brandon is one of the best sales people you will ever work with. He truely loves his job and really cares about his customers. Just do not get romantically involved with him, because he will tell you he work with. He truely loves his job and really cares about his customers. Just do not get romantically involved with him, because he will tell you he cares more about his job than you. The facility is very classy and everyone at the dealership is friendly. I love my new Sorento SX and look forward to future dealings with Serra! More
It was a pleasure working with Brandon. His knowledge of the brand is second to none. His professionalism is a added plus to your dealership's sales staff. Your dealership is spotless from top to bottom inc the brand is second to none. His professionalism is a added plus to your dealership's sales staff. Your dealership is spotless from top to bottom including the restrooms. I have had the opportunity to use several dealership restrooms in my company travels and your's is the Best I have ever seen. Overall the experiences with your dealership has been the Best in my adult life of purchases. More
Brandon gave my wife and I one of the best customer experiences we have ever received! He went above and beyond to listen to us and understand our needs and budget. He doesn't play any games (runaround experiences we have ever received! He went above and beyond to listen to us and understand our needs and budget. He doesn't play any games (runaround, dishonesty, bait and switch, etc.) like most dealerships or leave any doubts about his prices. He explains everything very well and shows you as he is doing it. He considers every possible combination of options and incentives to give you the best price possible up front so you're not wasting time going back-and-forth. Brandon was not pushy and did not pressure us, but he did make himself extremely available and communicate promptly when we needed him to. Brandon's motto is "No stone left unturned" and he really does abide by it. Even when the sales person from the first dealership we met with had my wife going back and forth on her decision with better prices each time they called, Brandon was patient and professional about the situation. He didn't defame them, he explained to us how he thought they were coming up with a price that seemed too good to be true ($50 a month less than any other dealer). Brandon was 100% right on how the other dealer was giving us that price. He told us to trust him and we are very glad we did. He took over both of our leases, made the necessary calls so he could turn them in early and find out all the details so we wouldn't have any surprises. He gave us great prices on a Sorrento and Optima that were within the overall budget we gave him. Brandon is a superstar and we were happy to give him our trust and business that he very much earned. Brandon really cares about his customers and puts them first, he's not just looking to make a one time sale and forget about you afterwards. He and the rest of the Serra staff treated us like friends and family during our multiple visits there. They even gave our son goodies from their own break room because we were there for a little while and he was hungry. Brandon is the best in the business and we will definitely be visiting him and Serra for all of our needs. More
Brandon is amazing, I would never buy a car from anyone else, the dealership is nothing short of the best, clean, friendly, they go the extra mile to ensure you know every step of the process, no hidden fe else, the dealership is nothing short of the best, clean, friendly, they go the extra mile to ensure you know every step of the process, no hidden fees. They didnt run my credit report a bunch of times. The car was in amazing condition, waxed, and a full tank of gas. I have a brand new Kia Soul and I love it!! Thanks to all the hard work from Serra Kia. More
Purchased a new Sportage from Brandon Foreman. First Kia we've owned. We were very happy with the service we received as well as the vehicle. Would recommend Serra Kia to anyone. we've owned. We were very happy with the service we received as well as the vehicle. Would recommend Serra Kia to anyone. More
Brandon Foreman is simply the best salesman anyone could ever have. This is my third new kia with him. Over all everyone in this dealership is very pleasant. ever have. This is my third new kia with him. Over all everyone in this dealership is very pleasant. More