Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Nissan
Birmingham, AL
2,300 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,300 reviews
November 28, 2025
Prompt, courageous, professional yet relatable. Thank you! Was on time for appointment and spent less than 30 minutes. Thank you! Was on time for appointment and spent less than 30 minutes. More
by danielbj1
Verified Customer
November 25, 2025
Didn't not fix the car. Still same issue. Broken. Nobody Will answer or return my phone calls to fix the issue. Still same issue. Broken. Nobody Will answer or return my phone calls to fix the issue. More
by Jamiep25
November 23, 2025
Took chance after someone else's recommendation. So far satisfied with selection Really needed transportation. So far satisfied with selection Really needed transportation. More
by JAMELLAHILL1@aol.com
Employees Worked With
Other Employees :
Stephens, David
November 20, 2025
Mainly good, professional and courteous individuals. Keep you updated on service required and completion time. Keep you updated on service required and completion time. More
by jhdrakejr
Employees Worked With
November 20, 2025
Everyone was friendly. The work done on my care was completed in a timely manner. The work done on my care was completed in a timely manner. More
by DYANCEY84
November 19, 2025
It was too cold in the lounge The place was clean,quiet my time there was short my time there was short More
by canyonblue1855
November 19, 2025
Ricardo was very professional, friendly, and very knowledgeable, he made us feel at home The finance manager was also very professional, very friendly and got us done very quickly they are 2 great gu knowledgeable, he made us feel at home The finance manager was also very professional, very friendly and got us done very quickly they are 2 great guys More
by sherrycntrpnt
November 17, 2025
They are very professional. They let use a rental car while I waited for them to fix my car. They let use a rental car while I waited for them to fix my car. More
by evhi424
November 08, 2025
They were friendly, polite and efficient. They were polite, friendly and efficient. The staff did an excellent job. They were polite, friendly and efficient. The staff did an excellent job. More
by 58tyturner
November 06, 2025
Very pleased with the work attitude of Amanda was awesome This was one of my best experience at this location professionalism all around the service shop thanks Amanda This was one of my best experience at this location professionalism all around the service shop thanks Amanda More
by robertabramsjr92
