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Serra Nissan

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.5
2,200 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,200 reviews

May 09, 2025

I only visited the service department. I can’t make an opinion on the dealership. More

by PETEISBELL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025 -

Serra Nissan responded

Thank you for your 5-star review, Pete! We appreciate your time with us in the service center and thank you for your trust in our team regarding your vehicle's service. We hope that you will come back and see us for your next service as well!

May 07, 2025

Service was quick, courteous, and performed well. Everything was clean and in great condition when I got my car back More

by lindseygbutz
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Meeks
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May 09, 2025 -

Serra Nissan responded

Thank you for your great review! We are so glad that you chose Serra Nissan for your vehicle's service, and we appreciate your time and business spent with us. We hope to serve you again in the future as well!

May 06, 2025

Billy really helped me to find a nice, affordable, dependable car. I recommend his services More

by snaustin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dragon Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Serra Nissan responded

Thank you so much for a great review highlighting one of our dedicated sales professionals! We congratulate you on your new car, and want to thank you for trusting our team with your vehicle needs. We hope that you will continue to choose Serra Nissan for any future vehicle needs as well!

May 06, 2025

Ricardo Ibarra great salesman and great dealership to work with! My 2nd car with him! More

by KicksAddict
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025 -

Serra Nissan responded

Thank you so much for your great review shouting out one of our awesome sales professionals! We are so glad you were able to find your perfect new vehicle, and we sincerely thank you for trusting our team with your time and business. We hope that we can serve you for any future vehicle needs as well!

May 02, 2025

The staff was really nice. The person that helped me kept me updated on my car and also gave me good suggestions about my car. More

by jfletcher_89
Recommend Dealer
Yes
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May 05, 2025 -

Serra Nissan responded

Thank you so much for highlighting our staff, and for choosing Serra Nissan for your vehicle's service! We greatly appreciate your time and business, and we hope that we can continue to serve you in the future!

May 02, 2025

Angel was amazing! Very helpful and understanding. Really got us what we wanted! Good seller. Very happy with my purchase! More

by Mnmedina16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Serra Nissan responded

This is wonderful to hear - congratulations on your new car! We are very grateful that you chose our team here at Serra Nissan, and we appreciate the time and business spent with us. We look forward to serving you for any future vehicle needs!

April 30, 2025

Mr. Billy Baker & Mr. Vincent were so attentive to my wants & needs. ♥ Very nice Staff. Mr. V. Wanted to make sure I had what I wanted. Billy had been my Salesman in the past, so I knew I wanted him More

by no20
Recommend Dealer
Yes
Employees Worked With
Billy Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Lavender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dragon Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2025 -

Serra Nissan responded

Thank you so much for your glowing review! We are honored to have been able to serve you, and we sincerely thank you for choosing our team for your vehicle purchase. Welcome to the Serra family - we look forward to serving you in the future as well!

April 30, 2025

Very quick and efficient service and friendly staff Always take care of my needs and inform me of issues More

by AYANNABELLE
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Meeks
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May 01, 2025 -

Serra Nissan responded

Thank you for a great review about your experience with our service center! We are very glad to have earned your time and business, and we thank you for your trust in our team! We hope that you will continue to choose Serra Nissan for any of your future vehicle needs and keep us in mind for family or friends as well.

April 29, 2025

They did not fix the issue of my vehicle and the more I brought it back the more problems persist. They were adding more issues and didn't want to fix the issue they caused. Sarra Nissan dealership parts a More

by roseman_i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Serra Nissan responded

We are very sorry to hear about your experience with our service center and your vehicle concerns. We always strive to provide top-notch customer service and communication, and we take your concerns seriously. We would like to know more about your situation and understand how we can help, so we encourage you to call us at 205-856-2544 and ask for Dylan so that we can work towards a resolution.

April 25, 2025

Great service, explanation of application and everything done in seasonal time . Big Steve is the best!!! More

by kelartis43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Puttonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Serra Nissan responded

Thank you for your great review, and congratulations on your new car! We are so glad that we were able to help you find a great vehicle, and we sincerely thank you for the pleasure of your time and business. We look forward to serving you for any service or sales needs in the future!

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