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Serra Nissan
Birmingham, AL
2,203 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,203 reviews
June 05, 2022
Answered all my questions, was up front with everything, caring, friendly, took the time to show me my new vehicle and all the neat cool things it has to offer me. caring, friendly, took the time to show me my new vehicle and all the neat cool things it has to offer me. More
by crazgirl2006
Verified Customer
June 04, 2022
The dealership is close to my house and they have good customer service and a friendly atmosphere customer service and a friendly atmosphere More
by Brown
June 01, 2022
Disagree w/ headlight recall decision. I think it’s Nissan’s way of getting out of having to replace an inferior light system. I can not see at night. Will contact settlement administrato I think it’s Nissan’s way of getting out of having to replace an inferior light system. I can not see at night. Will contact settlement administrator. Also - interior and running lights underneath car have been repaired once. Continues to blow a fuse. Apparently they know what causes it - should be a recall for the issue. I’ve talked to numerous Altima owner’s and half have experienced that issue. I’ve had to replace headlights 3 times. In years past in other cars I never had light issues like I do now. Love/hate relationship with this car. Kinda disappointing. More
by etbeach
Employees Worked With
I don’t know his name.
May 31, 2022
There were great deals in service prices! The waiting area is nice and comfortable. Friendly people. The waiting area is nice and comfortable. Friendly people. More
by mhill9958dnc
May 27, 2022
They were nice, friendly & courteous to me. I had visited Jim Burke & was not treated professionally. I was there 3 hours. &,they never communicated with me about my car. I left & went to Serra I had visited Jim Burke & was not treated professionally. I was there 3 hours. &,they never communicated with me about my car. I left & went to Serra they changed my oil in a short period of time. I will not be going back to Jim Burke.They are not organized! More
by jdrake5612
Employees Worked With
Matt Henry
May 25, 2022
They was helpful in every way and very courteous. They was right there to answer any questions or concerns we had and was very honest and did what they said they would do. They was right there to answer any questions or concerns we had and was very honest and did what they said they would do. More
by Ree
