
Serra Nissan
Birmingham, AL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great service great team great staff friendly staff fast service very helpful with questions I would recommend this service team to my friends and co workers service very helpful with questions I would recommend this service team to my friends and co workers More
I am dissatisfied with finance because time with the saleman was not regarded in his figures and charges. I did not get the incentives that I was promised. Finance added charges that I did not want. saleman was not regarded in his figures and charges. I did not get the incentives that I was promised. Finance added charges that I did not want. The rep did not go over his accounting with me. I made the mistake of thinking that what was agreed on with the salesman would be done by finance department. More
Good at talking extremely bad at service .I brought my 2019 altama in for a antifreeze smell. They kept it for a week and I'm still have the same problem. Also there is a shaking in the car and noise they 2019 altama in for a antifreeze smell. They kept it for a week and I'm still have the same problem. Also there is a shaking in the car and noise they told me that they can hear it but don't know where it is coming from. Just keep driving it and when it it's worst may they can figure it out. More
Amanda is amazingly kind everytime I go there and honestly the main reason I continue getting my car serviced at Serra. She got me a ride to and from where I needed to go while my truck was being ser honestly the main reason I continue getting my car serviced at Serra. She got me a ride to and from where I needed to go while my truck was being serviced and is overall just great go work with. More
Great Service Team!!! From beginning the experience was pleasant. Over the six years that I have dealt with Serra, I have always been pleased with services I have received pleasant. Over the six years that I have dealt with Serra, I have always been pleased with services I have received More
great service and staff, very friendly and makes sure all your concerns are addressed and also that your service is done in a timely manner! your concerns are addressed and also that your service is done in a timely manner! More
They are great just need more coupons for more than just oil change and cabinet filter and they need a coupon for tune-ups also and more coupons the other things oil change and cabinet filter and they need a coupon for tune-ups also and more coupons the other things More
I recieved the worst customer service every!! It took 5 days just to replace a tire and no one ever answered the phone when you called to even check on the car. I stopped going a long time ago but had to g days just to replace a tire and no one ever answered the phone when you called to even check on the car. I stopped going a long time ago but had to go because I lost the key to my wheel locks. They were just going to replace the tire and leave the locks on. Unbelievable!! Stay away poor service!! More
Excellent assistance from caring and professional Service Advisors. THE BEST group of service technicians I have come in contact with especially in an unknown stressful situation that I experienced!! Advisors. THE BEST group of service technicians I have come in contact with especially in an unknown stressful situation that I experienced!! More
My service was great. The staff was wonderful and friendly. I was in and out in a very timely manner. Amanda is always nice. Thanks for all that you do. friendly. I was in and out in a very timely manner. Amanda is always nice. Thanks for all that you do. More