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Serra Nissan

Birmingham, AL

4.5
2,210 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,210 reviews

November 26, 2020

Great service great team great staff friendly staff fast service very helpful with questions I would recommend this service team to my friends and co workers More

by ddf5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Whisenant, Matt Henry
November 26, 2020

I am dissatisfied with finance because time with the saleman was not regarded in his figures and charges. I did not get the incentives that I was promised. Finance added charges that I did not want. More

by nettiehenderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricardo Ibarra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Erroll/Pastor , Mortimer Virves
November 24, 2020

Good at talking extremely bad at service .I brought my 2019 altama in for a antifreeze smell. They kept it for a week and I'm still have the same problem. Also there is a shaking in the car and noise they More

by JW Rice
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
November 20, 2020

Amanda is amazingly kind everytime I go there and honestly the main reason I continue getting my car serviced at Serra. She got me a ride to and from where I needed to go while my truck was being ser More

by gfinleyjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
November 19, 2020

Great Service Team!!! From beginning the experience was pleasant. Over the six years that I have dealt with Serra, I have always been pleased with services I have received More

by wrightsrtcldnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
November 19, 2020

great service and staff, very friendly and makes sure all your concerns are addressed and also that your service is done in a timely manner! More

by sdrake932
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
November 18, 2020

They are great just need more coupons for more than just oil change and cabinet filter and they need a coupon for tune-ups also and more coupons the other things More

by everette.chinail.dnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2020

I recieved the worst customer service every!! It took 5 days just to replace a tire and no one ever answered the phone when you called to even check on the car. I stopped going a long time ago but had to g More

by sad customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : name not listed , Matt Henry
November 16, 2020

Excellent assistance from caring and professional Service Advisors. THE BEST group of service technicians I have come in contact with especially in an unknown stressful situation that I experienced!! More

by D Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda, Matt Henry
November 16, 2020

My service was great. The staff was wonderful and friendly. I was in and out in a very timely manner. Amanda is always nice. Thanks for all that you do. More

by radumas2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Bagwell
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