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Serra Nissan

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.5
2,271 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,271 reviews

September 18, 2025

This is a great place to get a car. The people who work here are great and they work with you on everything. More

by meghanholsomback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dragon Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2025 -

Serra Nissan responded

Thank you for an awesome review, Meghan! We greatly appreciate your trust in our team for your vehicle needs, and glad to hear about your excellent experience. We hope we can earn your time and business in the future, and we look forward to serving you!

September 17, 2025

Dropped my car off for service on a Thursday and Monday they still hadn’t looked at it yet. Costed me $400 in rental fees and still no diagnosis. No extend warranty and no courtesy vehicle for my troubles. More

by BL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2025 -

Serra Nissan responded

BL, our records indicate that your car was dropped off on Friday afternoon. When you dropped it off, our service advisor let you know that the service department was backed up and it would be Monday before we could diagnose your vehicle. We also informed you that all loaner vehicles were in use, but we could possibly have one on Monday. When you purchased your vehicle, you chose not to purchase a service contract when it was offered, so we cannot be held accountable for the lack of coverage.

September 14, 2025

They were quick, accommodating and efficient while servicing my vehicle. I would definitely recommend them. More

by Tira Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2025 -

Serra Nissan responded

Thank you so much for your awesome review, Tira! We really appreciate the opportunity to help you and keep your vehicle in tip-top shape. We hope that you will return to see us in the future, and we can earn your time and business once again!

September 13, 2025

My experience was great. The service was excellent. The staff at Serra Nissan did a good job of taking care of the customer. Thank you Serra Nissan!👏🏿 More

by adclark420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Wilson
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Sep 13, 2025 -

Serra Nissan responded

We are very glad to hear about your excellent experience with our service center, and we thank you for choosing the team at Serra Nissan! We hope that you will return to see for any future vehicle needs. We look forward to serving you!

September 13, 2025

Scam. Never buy from here. I bought a truck from this dealer and now after three whole days it won’t start. More

by JE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John and Cody
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Sep 13, 2025 -

Serra Nissan responded

JE, our records show that your sales professional called you at 1:39PM today to follow-up on your purchase and ensure everything was running smoothly. You did not indicate that there were any issues, and told your sales professional that you were very happy with the vehicle. We cannot do anything to help you if you do not contact us. We encourage you to give us a call at 205-856-2544 and ask for a sales manager so we can discuss your situation.

September 12, 2025

Great experience at Serra Nissan! The staff was friendly and professional. Highly recommend their service department. More

by lynettewhite7390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2025 -

Serra Nissan responded

Thank you for choosing our service center at Serra Nissan for your vehicle needs, and thank you for your great review! We are honored to have earned your time and business, and we hope to have the opportunity to serve you again in the future.

September 11, 2025

Service was great. Ashley was great. Both times service was completed in a timely manner. More

by ransome2205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

Serra Nissan responded

Thank you for choosing our team at Serra Nissan for your vehicle's service! We are glad to have serve you and to hear about your excellent experience. We hope you will return for any future vehicle needs!

September 09, 2025

Pleasant to talk to and very friendly, keep me posted on what happen with my car. More

by johnson2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2025 -

Serra Nissan responded

Thank you for your great review about your recent service visit! We greatly appreciate the opportunity to serve you and earn your time and business. We hope that we can serve you again in the future as well!

September 07, 2025

Perfectional timele manner, friendly Atmosphere. Cleanest. activities are done in a Perfectional order with ours vehicles. More

by lakers3260dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2025 -

Serra Nissan responded

Thank you for your great 5-star review about your recent service visit! We greatly appreciate you trusting our team at Serra Nissan with your vehicle's service, and we thank you for your time and business. We hope we can serve you again in the future!

September 07, 2025

Great customer service. I felt welcomed and appreciated. I love my 2025 Nissan Sentra. Thanks More

by aishaknox1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2025 -

Serra Nissan responded

Thank you for your great 5-star review! We are so glad to hear about your awesome experience with our service center, and we thank you for continuing to choose Serra Nissan for your vehicle needs! We hope that we can continue to serve you for any future vehicle needs as well.

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