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Serra Nissan
Birmingham, AL
2,319 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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June 30, 2023
Love the Nissan service department. Amanda is awesome. I used this dealer when I owned my Maxima for years, now I bring my Toyota to this Nissan dealer because of how awesome their se Amanda is awesome. I used this dealer when I owned my Maxima for years, now I bring my Toyota to this Nissan dealer because of how awesome their service department is. More
by carolyn.gunn
Verified CustomerEmployees Worked With
Amanda Badgwell
June 29, 2023
Customer service was awasome and clean atmosphere. I would recommend to do service with you I would recommend to do service with you More
by SHARLA.JARRETT
Employees Worked With
Other Employees :
Madison Whisenant, Amanda Badgwell
June 29, 2023
(I have been a loyal Nissan customer since 2018, and I normally get my services done at Benton Nissan but decided to give this location a try bc it's closer to me) | scheduled an appointment for an oil ch normally get my services done at Benton Nissan but decided to give this location a try bc it's closer to me) | scheduled an appointment for an oil change and tire rotation for 10:30am. I arrived right on time and parked in the service bay area and no employees came to my car for over 10 minutes. I eventually got out of my car and found a female employee who told me that the male employee must have been enjoying his snack and didn't see me sitting there. She told me it would probably be an hour to hour and a half wait. It's now 1:45 pm and I am STILL here waiting on my car. No updates were given on how much longer I'd be waiting so after almost 3 hours I went and found an employee to ask.. who said "it'll be done in probably like 5 minutes" and that was 15 minutes ago. I will NOT be returning to this location. More
by eclaire1296
Employees Worked With
Don't know names
June 29, 2023
Very nice people. All associates were extremely helpful and friendly. Facilities including the waiting areas and restrooms were clean All associates were extremely helpful and friendly. Facilities including the waiting areas and restrooms were clean More
by dondonmurray777
Employees Worked With
Cannot remember name of associates.
June 29, 2023
Always courteous and knowledgeable. Treated with the utmost customer service. I am always pleased to have my car serviced there. I highly recommend. Treated with the utmost customer service. I am always pleased to have my car serviced there. I highly recommend. More
by tarrantlatoriaDNC
June 27, 2023
Good service, and the staff was friendly. Everyone is always nice when I come through Everyone is always nice when I come through More
by SMITHD6020
June 26, 2023
This service center was paid to fix the power steering pump on my maxima and its still leaking and wining.every time she bring it back they just refill the fluid....it's steel not repaired!!!!! pump on my maxima and its still leaking and wining.every time she bring it back they just refill the fluid....it's steel not repaired!!!!! More
by AB25071978
