Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Nissan
Birmingham, AL
2,204 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,204 reviews
Verified Customer
December 09, 2022
I trust Serra Nissan with my car. I rather not take it anywhere else. The staff is very friendly and professional. They get me in and out in a timely manner. I will keep coming back I rather not take it anywhere else. The staff is very friendly and professional. They get me in and out in a timely manner. I will keep coming back as long as I own a Nissan. More
by benson-brendadnc
December 07, 2022
Very nice employees. Waited six and a half hours for brakes, tire rotation and affix trim. Was told after six hours that I didn’t need brakes and they did the trim and Waited six and a half hours for brakes, tire rotation and affix trim. Was told after six hours that I didn’t need brakes and they did the trim and tires. The tires were not rotated. The back rear is alway lower pressure than the others and it was not moved. So basically six and a half hours to put trim back on More
by utvolsae
Employees Worked With
I don’t know any names
December 07, 2022
Customer service representatives are always courteous, but unfortunately long wait for just an oil change and tire rotation due to manpower issues. but unfortunately long wait for just an oil change and tire rotation due to manpower issues. More
by Tgkepple
Employees Worked With
Amanda Badgwell
December 03, 2022
Very professional and did a great job. Time line was good for me as well. Time line was good for me as well. More
by macmall278
Employees Worked With
December 02, 2022
The service was very good. The check-in process was quick but thorough. I received a follow-up call right away and car was ready on time. Highly recommend. The check-in process was quick but thorough. I received a follow-up call right away and car was ready on time. Highly recommend. More
by kerley44
Employees Worked With
Amanda Badgwell
