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Serra Nissan

Birmingham, AL

4.5
2,201 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,201 reviews

July 21, 2022

Had an appointment. Was seen in a timely manner. Situation resolved. Customer service was fantastic. Happy to be a part of the nissan team. Thanks. More

by marilynsmith1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
July 20, 2022

Service dealership is great first time going here after buying my car there. Everyone is friendly More

by jfloerke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
July 19, 2022

Exceptional service every time I service my car at Serra Nissan. Matt is helpful, patient, and knowledgeable. They make the service process easy and and keep me up to date on waiting times and suggested ser More

by LEN.C.ATL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
July 18, 2022

I truly enjoy coming to Serra Nissan,I know that my work on my vehicle will be taken care of More

by claudette.bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell, Matt Henry
July 18, 2022

My car was in the shop for a week and the work was not satisfactory More

by wimbleydan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Badgwell
July 16, 2022

Great customer service, VERY quick service, and great deals. I will definitely be back next time. More

by savanah.shows3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
July 15, 2022

I started the application online, but a nice young man called. He was very nice and helpful everyone there was awesome. Once I went there he had everything together and I was out within a hour. Good job More

by lilliankr1972
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

lilliankr1972 responded

Ok so things have changed. I went in due to a massage on the screen. I go in for the a oil change needing all type of filters and needing one tire. I understand that it’s a older car no problem. But I asked if they can give me a discount on a tire. I still have not heard anything back. I’m not a happy customer anymore but I still love the car. I just want an answer if they going to half with me or not.

July 15, 2022

Felt that service center tried to not do the appropriate repair since I bought at 10 days prior More

by Nanaped813@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
July 14, 2022

Basically good service. Matt was exceptional. He made an effort to make every issue better. More

by QueenBee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mortimer Virves, Matt Henry
July 14, 2022

Got me in and out in no time. Very professional crew. They gave me step by step updates on my car. Excellent service! More

by MALIKSMOM69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mortimer Virves, Madison Whisenant, Amanda Badgwell, Matt Henry, Jeff Coleman
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