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Serra Nissan of Birmingham
Birmingham, AL
2,456 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,456 reviews
August 07, 2026
My Rogue lost driving power without any warning. I have towed my car to Serra many times, especially after loosing power on I-20 on Memorial day weekend while on a trip to Georgia. I sat on the int I have towed my car to Serra many times, especially after loosing power on I-20 on Memorial day weekend while on a trip to Georgia. I sat on the interstate with 18 wheelers speeding by so fast that my car was shaking on the side of the road. I was rescued by a tow service in Talladega AL before it started pouring down rain. I am still traumatized. The car was towed to Serra Nissan and a new motor was installed, after 3 weeks of waiting . Now after receiving a new motor. I was told I have transmission damage. Now my car computer shows start/stop failure and it is parked again. I am very unhappy and dissatisfied. My car has been parked and out of use for 4-5 months. I have been renting cars and getting rides and I still have a monthly car payment and insurance to pay . This car is a lemon. I am just giving away money and wasting a lot of my time. When I came back with my mechanic friend and voiced my frustration to Amanda at Serra, I was told not to bring the car back! My car was serviced for motor problems. I was told I have a new motor. Now I have a transmission problem that occurred after getting a new motor. More
by Cheryl
Employees Worked With
August 06, 2026
Very friendly and checked on me every second Very attentive and made sure that everything was going at a good pace attentive and made sure that everything was going at a good pace More
by KMON5776
Verified CustomerAugust 06, 2026
They help me. But they have not finish with my car yet. They are waiting for part they order. But they have not finish with my car yet. They are waiting for part they order. More
by CHOUSER0
August 06, 2026
Everybody in the service department and the cashier office was great I really enjoying there everybody was courteous and I will definitely go back office was great I really enjoying there everybody was courteous and I will definitely go back More
by WILMALATHAM129@GMAIL.COM
August 05, 2026
I am happy Amanda is back at this dealership she is knowledge and kind friendly and always helpful on getting you the right products and services I never have to wonder if it was done right. knowledge and kind friendly and always helpful on getting you the right products and services I never have to wonder if it was done right. More
by IRENESKINNER32
August 04, 2026
Between the salesperson and service department interactions if I had to recommend Serra Nissan to a friend, I would not. interactions if I had to recommend Serra Nissan to a friend, I would not. More
by barbarafustonDNC
August 04, 2026
Good Done ? ? I went in for a problem. They were fast and fair. Just not cheap ? I went in for a problem. They were fast and fair. Just not cheap More
by ROGILBERTRN
August 02, 2026
Okay ? ? Everything was good at the dealership and I love my new truck Awesome ? Everything was good at the dealership and I love my new truck Awesome More
by 54normanevans
August 01, 2026
Not as good as the Porsche dealership. All right The Porsche dealership serves donuts. No All right The Porsche dealership serves donuts. No More
by j74079721
