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Serra Nissan of Birmingham

Birmingham, AL

Overview
Employees
Reviews
4.5
2,383 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,383 reviews

May 02, 2026

Billy Baker is a great salesman and he went above and beyond for me. Also Dragon is awesome and he went above and beyond for me More

by Jonishaw11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dragon Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2026 -

Serra Nissan of Birmingham responded

Thank you for sharing your positive experience with us! Our team at [Business Name] takes pride in providing exceptional service, and we are thrilled to hear that both Billy and Dragon exceeded your expectations. We appreciate your support!

April 30, 2026

Mr. Billy Baker is one of the best salesman at this dealership. He is very honest and informative. Helps assist you make the best decision for your new or used car needs. More

by Kenwelch334
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2026 -

Serra Nissan of Birmingham responded

Thank you for sharing your experience with Mr. Baker! We are proud to have him on our team as his honesty and knowledge truly make a difference for our customers. We appreciate your support and look forward to assisting you with all your future car needs!

April 28, 2026

I am glad to share that I had a really great experience buying a new car in Serra Nissan, the support from Angel Borja was amazing and very helpful with all the information and paperwork More

by efrain.negrete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dragon Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2026 -

Serra Nissan of Birmingham responded

Thank you for choosing Serra Nissan for your car purchase! We're thrilled that you had a great experience with Angel Borja and our team. We appreciate your kind words and hope you enjoy your new car!

April 18, 2026

Tariq was great! I recommend him for anyone who is looking to get into a vehicle! More

by ceasor65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tariq Grayson
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Apr 24, 2026 -

Serra Nissan of Birmingham responded

Thank you for the glowing review! Our team is so happy to hear that Tariq provided you with exceptional service. We truly value your recommendation and hope to continue exceeding your expectations. Happy driving!

March 30, 2026

I love the energy an customer service that they bring an the always caring for the customer More

by Cmoneyking92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tariq Grayson
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Apr 04, 2026 -

Serra Nissan of Birmingham responded

Thank you! We do work hard to take care of our customers!

March 25, 2026

The sales person I had was Billy Baker and he was amazing great and wonderful. I couldn't have asked for a better sales representative. Thank you so so much Billy Baker for getting us in a vehicle. More

by marilynw197900
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dragon Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2026 -

Serra Nissan of Birmingham responded

Thank you for the kind words! Everyone loves Billy!

Mar 28, 2026 -

marilynw197900 responded

Billy Baker will do everything that he could to get you a vehicle.

March 20, 2026

He was great he was helpful he stayed over his time and patience and polite More

by latonyaturnbo9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2026 -

Serra Nissan of Birmingham responded

Thank you for your kind words

March 06, 2026

Ángel es súper amable y atento. Una increíble atención, volvería a comprar solo para que me atienda con esa amabilidad More

by rosariomondragon30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2026 -

Serra Nissan of Birmingham responded

Thank you for your review! Angel is Great!

March 05, 2026

Terrible service i visited the dealership to have my car diagnosed for transmission issues they told me i needed my catalytic converter replaced i replaced it and the car was still jerking Amanda told me th More

by REEDBRITTANY60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Badgwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2026 -

Serra Nissan of Birmingham responded

We diagnosed your car, you to took our diagnosis and decided to take it to your local mechanic. You then brought the car back to us because it was not operating as it should be. We have no control of how YOUR mechanic repairs the car. We can only control what we can repair. If you did not need a converter wouldnt your mechanic have told you when they diagnose the situation. We also noticed that you are trying to dispute a charge for your diag fee that we charge. That is illegal. This could have been handled very differently but you decided to go this route.

March 05, 2026

Very friendly and accommodating. Timely and efficient service. Reasonable pricing. I will be back fot the next required service. More

by kimwalker7262
Recommend Dealer
Yes
Employees Worked With
Daryll...I think
Report | Print
Mar 07, 2026 -

Serra Nissan of Birmingham responded

Thank you! Our staff works hard to take care of our VIP customers like you!

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