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Serra Nissan of Birmingham

Birmingham, AL

4.6
2,485 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,485 reviews

September 12, 2026

He did an amazing job. He offered me a vehicle got me and my children in a vehicle a nice family vehicle and was really amazing and make sure he took the time out to make s More

by Amberlyw06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Pamphilis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Lavender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dragon Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2026

Everyone was very polite. I appreciated being able to drop my car off and get a ride to work. This helped me so much! More

by amariepayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nance
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2026

A lot of things wasn't done properly had to come for corrections and had to pay for their mistake More

by Veronicamoore258
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
September 10, 2026

the sticker for how many miles on when to come back was wrong the mileage that I came with was on the new sticker it didn't/don't tell me when to come back for my next oil change More

by emmahoward217
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Sep 11, 2026 -

Serra Nissan of Birmingham responded

Thank you for bringing this to our attention! We apologize for the error on your sticker. We will make sure to correct it and provide you with a clear and accurate sticker for your next visit. Your satisfaction is our top priority. We look forward to seeing you again for your next oil change!

September 10, 2026

Professional and always keeping you updated on the progress of your vehicle and curtious Wonderful attitude More

by hdarrell287
Recommend Dealer
Yes
Employees Worked With
Mark Muhihu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Muhihu
Sep 11, 2026 -

Serra Nissan of Birmingham responded

Thank you for your kind words! Providing professional and timely updates on your vehicle is what we strive for. We appreciate your positive feedback and are happy to provide a courteous attitude to all our customers.

September 10, 2026

The experience was great. Great customer service and a very friendly customer support team AMAZING More

by coachpylest.l
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Sep 11, 2026 -

Serra Nissan of Birmingham responded

Thank you for the kind words and for choosing our company. It was our pleasure to provide great customer service and a friendly support team. We are delighted to hear it was an amazing experience for you. Looking forward to serving you again soon! #customerlove

September 10, 2026

My experience with the dealership was very positive. The staff was friendly, professional, and helpful throughout the entire process. They made me feel comfortable, answered my questions, and made the o More

by lynettewhite7390
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Sep 11, 2026 -

Serra Nissan of Birmingham responded

Thank you for your kind words! We strive to provide exceptional customer service and are happy to hear we achieved that with you. Your recommendation means a lot to us. We look forward to helping you with any future car needs.

September 08, 2026

Serra Nissan and Amanda provided a really good service and time performance for this maintenance scheduled. More

by a_zocante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dragon Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2026 -

Serra Nissan of Birmingham responded

Thank you for the fantastic review! We are thrilled to hear that our team at Serra Nissan, led by Amanda, provided top-notch service and efficiency during your maintenance visit. We strive to deliver exceptional experiences for all of our customers and we are happy to have met your expectations. See you again soon!

September 06, 2026

I have a grest relationship with Amanda wuo recognizes me when i come in or call. I trust her snd Serra Nissan to keep my Maxima running to the Max! More

by Thebigalbrown
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Sep 07, 2026 -

Serra Nissan of Birmingham responded

Thank you for your incredible review! We are thrilled to hear that Amanda has provided you with exceptional service and that you trust us to keep your Maxima running smoothly. We look forward to continuing our relationship with you and providing top-notch car care.

September 06, 2026

I have a grest relationship with Amanda wuo recognizes me when i come in or call. I trust her snd Serra Nissan to keep my Maxima running to the Max! More

by Thebigalbrown
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Sep 07, 2026 -

Serra Nissan of Birmingham responded

Thank you so much for your kind words and continued patronage! We are committed to providing exceptional service and are thrilled to hear that Amanda has made such a positive impression on you. Rest assured, we will always strive to keep your Maxima running to the max. Thank you for choosing Serra Nissan! #CustomerSatisfaction #MaximaLove

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