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Serra Nissan of Birmingham

Birmingham, AL

4.5
2,540 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,540 reviews

September 16, 2026

Experience was great as far as sales. Little upset the second key fob can't be found. I've purchased several cars from Serra and have never had a bad experience. More

by Pam L
Recommend Dealer
Yes
Employees Worked With
Billy Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Baker
Sep 18, 2026 -

Serra Nissan of Birmingham responded

Thank you for your continued support and business with Serra! We apologize for the inconvenience with the second key fob and we are actively working on finding a solution for you. We appreciate your feedback and look forward to serving you again in the future.

September 16, 2026

Amanda was friendly and they took good care of my car. I enjoyed the waiting room during my visit. More

by autumnfuller96
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Sep 18, 2026 -

Serra Nissan of Birmingham responded

Thank you for your kind words, Amanda! We are so happy to hear that you enjoyed our friendly service and comfortable waiting room. Taking care of your car is our top priority. See you next time!

September 16, 2026

Friendly and professional staff They take good care of my car I never have a problem with getting my oil changed More

by Seahawksrule3
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Sep 18, 2026 -

Serra Nissan of Birmingham responded

Thank you for your kind words! Our team takes pride in providing top-notch service and ensuring every customer's car is well taken care of. We always strive to make your oil change experience hassle-free. See you again soon!

September 16, 2026

Friendly and professional staff They take good care of my car I never have a problem with getting my oil changed More

by Seahawksrule3
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Sep 18, 2026 -

Serra Nissan of Birmingham responded

Thank you for your kind review! We are thrilled to hear that our staff provided friendly and professional service and took great care of your car. We appreciate your loyalty and are always happy to make sure your oil changes are hassle-free.

September 16, 2026

Got job did Was on time with my car got job did experience was good More

by orastokes205
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Sep 18, 2026 -

Serra Nissan of Birmingham responded

Thank you for choosing our services! We are glad to hear that our team was punctual and provided you with a positive experience. We hope to work with you again in the future.

September 14, 2026

Went above and beyond with service. Was able to drop me off at work and pick me up when my truck was ready. More

by RTHOMPSN3333
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Sep 19, 2026 -

Serra Nissan of Birmingham responded

Thank you for your positive review! We are always dedicated to providing exceptional service and are happy to hear that we went above and beyond for you. Customer satisfaction is our top priority and we are glad we could make your experience a great one.

September 13, 2026

Briana was very personable and knowledgeable. She made sure I left with the car I wanted and was willing to show me different characteristics of the vehicles. More

by China
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dragon Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Briana Constantine
Sep 19, 2026 -

Serra Nissan of Birmingham responded

We are thrilled to hear that Briana made your car shopping experience exceptional. She takes great pride in providing knowledgeable and personalized service to all of our customers. Thank you for choosing us, we appreciate your business! ✨🚗 #CustomerSatisfaction #ExpertService

September 12, 2026

He did an amazing job. He offered me a vehicle got me and my children in a vehicle a nice family vehicle and was really amazing and make sure he took the time out to make s More

by Amberlyw06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Pamphilis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Lavender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dragon Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2026 -

Serra Nissan of Birmingham responded

Thank you so much for your kind words! It makes us so happy to hear that our team was able to assist you and your family in finding the perfect vehicle for your needs. We always strive to provide excellent customer service and we're thrilled that you are satisfied with your purchase. Enjoy your new family vehicle and please don't hesitate to reach out if you need any further assistance.

September 11, 2026

Everyone was very polite. I appreciated being able to drop my car off and get a ride to work. This helped me so much! More

by amariepayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2026 -

Serra Nissan of Birmingham responded

Thank you for your kind words! We strive to provide convenient and friendly service for our valuable customers like you. Glad we could make your day a little easier.

September 11, 2026

A lot of things wasn't done properly had to come for corrections and had to pay for their mistake More

by Veronicamoore258
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Sep 19, 2026 -

Serra Nissan of Birmingham responded

Dear valued customer, we apologize for the inconvenience and any mistakes made. Our team takes pride in providing excellent service and we are committed to making things right for you. Please contact us directly so we can address any additional concerns. Thank you for your feedback.

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