Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Serra Nissan of Birmingham

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.5
2,383 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
Contact Dealership

1500 Center Point Pkwy

Birmingham, AL

35215

Directions

By Type

Showing 2,383 reviews

December 05, 2025

Unfair resolution to a problem they created. Sent me out on the road in a dangerous situation. More

by Juliabnsn
Recommend Dealer
No
Employees Worked With
Amanda Badgwell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Report | Print
Dec 05, 2025 -

Serra Nissan of Birmingham responded

Julia, it is our understanding that your vehicle was brought in for repairs to the belt and tensioner, which were completed. After these repairs were complete, the power steering pump went out, but this was not due to our technicians' work. Unfortunately, in older model vehicles with higher mileages, some issues may be more common and happen coincidentally. When you returned, we worked with you to offer a discount and find a resolution. If you have further questions about your vehicle's service, we encourage you to call us at 205-856-2544 and ask for Dylan.

December 03, 2025

Had a great experience with Ben, Curtis, and the Serra Team! Thanks for making the purchase such a smooth transaction! More

by mark.g
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Goble
Report | Print
Dec 04, 2025 -

Serra Nissan of Birmingham responded

Thank you for your excellent review, and for choosing our team here at Serra Nissan for your new vehicle! We're glad you were able to find the perfect vehicle, and we hope you will continue to return for any future vehicle needs!

December 02, 2025

Even though the entryway was crowded with cars, I was greeted with excellent customer service. More

by Latricia0322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2025 -

Serra Nissan of Birmingham responded

Thank you for your 5-star review! We are glad that we were able to show you the outstanding service that we pride ourselves upon! We look forward to earning your time and business in the future!

November 28, 2025

Prompt, courageous, professional yet relatable. Thank you! Was on time for appointment and spent less than 30 minutes. More

by danielbj1
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks, Ashley Meeks
Report | Print
Dec 01, 2025 -

Serra Nissan of Birmingham responded

Thank you for your positive review of your service visit! We're glad to hear about your excellent and quick experience, and we hope that we can continue to earn your time and business in the future!

November 25, 2025

Didn't not fix the car. Still same issue. Broken. Nobody Will answer or return my phone calls to fix the issue. More

by Jamiep25
Recommend Dealer
No
Employees Worked With
Ashley Meeks, Ashley Meeks
Report | Print
November 23, 2025

Took chance after someone else's recommendation. So far satisfied with selection Really needed transportation. More

by JAMELLAHILL1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pamphilis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Lavender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephens, David
Report | Print
Nov 24, 2025 -

Serra Nissan of Birmingham responded

Thank you for choosing our team at Serra Nissan and allowing us to help meet your vehicle needs! We are glad you decided to stop in and see us, and we congratulate you on finding a great vehicle! We hope we can continue to serve you in the future.

November 20, 2025

Mainly good, professional and courteous individuals. Keep you updated on service required and completion time. More

by jhdrakejr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2025 -

Serra Nissan of Birmingham responded

Thank you for your positive review of your recent service visit! We greatly appreciate the opportunity to serve you, and we thank you for your time and business spent with us. We look forward to serving you in the future!

November 20, 2025

Everyone was friendly. The work done on my care was completed in a timely manner. More

by DYANCEY84
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks, Ashley Meeks
Report | Print
Nov 20, 2025 -

Serra Nissan of Birmingham responded

Thank you for your great feedback on your recent service visit! We are proud to have served you and thankful for you choosing our team. We look forward to serving you in the future as well!

November 19, 2025

Ricardo was very professional, friendly, and very knowledgeable, he made us feel at home The finance manager was also very professional, very friendly and got us done very quickly they are 2 great gu More

by sherrycntrpnt
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Ibarra
Report | Print
Nov 20, 2025 -

Serra Nissan of Birmingham responded

Thank you for your awesome review and for choosing Serra Nissan for your new vehicle! We are so glad that you were able to find a car that fit your needs, and we appreciate your time and business. We hope you will return to see us in the future and share you experience with friends and family!

November 19, 2025

It was too cold in the lounge The place was clean,quiet my time there was short More

by canyonblue1855
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks, Ashley Meeks
Report | Print
Nov 20, 2025 -

Serra Nissan of Birmingham responded

Thank you for your feedback and for trusting our team with your vehicle's service! We appreciate hearing from our customers, and will keep your comments in mind going forward. We hope you will return in the future so we can provide a 5-star experience!

1
...
8
9
10
...
239