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Serra Nissan - Service Center

Birmingham, AL

4.5
1,693 Reviews

1,695 Reviews of Serra Nissan - Service Center

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August 09, 2021

I was very disappointed in the service I received. I bought a cash car but when I test drove it the windows worked. The ONLY thing that was brought to my attention was that the AC would need fixing. I a More

by TB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan
August 09, 2021

Excellent Dealership!! Everyone in the service department was very friendly and helpful. Matt was very attentive and helpful he continue to check to make sure everything was okay. More

by Lmagwood6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Whisenant, Matt Henry, Rob Messer
August 07, 2021

Very professional, courteous. Got me in and out as quickly as possible. Waiting area very clean. Service was top notch in my book. The gentleman that scheduled my appointment was awesome. More

by faithnbc41DNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
August 06, 2021

The service was excellent!! The Centerpoint location had me in and out with positive results. I really appreciate their work. Thank you all so much. More

by msdeshun15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Whisenant, Amanda Badgwell, Matt Henry, Rob Messer
August 04, 2021

Friendly, Fast and Courteous service. Performed work on car just like was described with no extra charges. Would highly recommend to anyone.Thanks again A+++++ More

by Capkevbo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
Aug 04, 2021 -

Serra Nissan responded

Thank you!We hope we can always continue to take care of your automotive needs.We appreciate you and your patronage, Robert Messer General Manager

July 28, 2021

Great service and people.Very enjoyable visitWill Great service and people.Very enjoyable visit Will definitely be back for my regular service needs and anything else that might come up. Thanks so m More

by daleslatton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Whisenant, Amanda Badgwell, Matt Henry, Rob Messer
July 28, 2021

Great place to get your car service done and and done right have used them for 15years or more this my fourth Nissan from them great job More

by alnpatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
July 27, 2021

The staff was professional and courteous. I was satisfied with the service and the dealership as this my first Nissan and I look forward to service at Nissan. More

by marsheliafranklin@ymail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
Jul 27, 2021 -

Serra Nissan responded

Marshelia,thank you so much for your response and kind words.Often we don't let you know how much we appreciate you and we do!I hope we can continue our relationship and serve all your automotive needs. thank you, Robert Messer General Manager

July 26, 2021

Always quick with servicing my car and even without an appointment not a long wait. I just really enjoy the customer service that is given at all time More

by markeisha89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Jul 27, 2021 -

Serra Nissan responded

Markeisha,thank you so much for your kind words,we look forward to our continued relationship with you.. Thank you again, Robert Messer General Manager

July 24, 2021

If you have to have your car serviced, this is the place. Professional, informative and courteous staff. Make an appointment and they’ll definitely get your car back to you in a timely manner. More

by parisinmyfuture@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
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