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Serra Nissan - Service Center

Birmingham, AL

4.5
1,673 Reviews

1,673 Reviews of Serra Nissan - Service Center

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July 09, 2021

Service time was too long. It took almost 8 hours for an alignment and changing of two tires. However, Customer Service Rep was very friendly. More

by acook9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
July 09, 2021

Matt and the service department are awesome. I would definitely recommend this car dealership to everyone I know. I bought my car here at Serra and wouldn’t go anywhere else. Exceptional More

by astinayeDNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
July 06, 2021

I have taken my car up there twice to have my light fixed and they fixed one and can't do anything for the other so I'm still driving with a dim light, that could cause me to have an accident, seeing that I More

by cwgirl1664
Recommend Dealer
No
Employees Worked With
Amanda Badgwell
July 06, 2021

The team was able to address me by name without looking at my record. The service was timely and the service manager walked me to the cashier’s office and held the door open for me. I said: “Look at them p More

by LISADCHAMBERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry
July 03, 2021

Each time I’ve taken my vehicle to Serra for service, they are done when they say or before. The staff especially Amanda are very professional and courteous! This is the only place I take my Rogue! More

by lirandas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
July 01, 2021

They people at Serra Nissan are some of the best people I have ever worked with. Angel Borja and Matt Henry always go above and beyond to help me with whatever I need. More

by drewdebter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry
June 29, 2021

Nice people and service was on time and it was quality work More

by Denisegregg0726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
June 28, 2021

Had appointment they finish a oil change in 3 hours More

by ltdwms1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
June 27, 2021

I always receive great service from Serra Nissan on Centerpoint Parkway. Thanks Matt Henry R Craig More

by ROZWCRAIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell, Matt Henry
June 25, 2021

They are very professional and friendly. Thy get you taken care of uick More

by Wandaandparis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
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