Back

Serra Nissan - Service Center

Birmingham, AL

4.5
1,674 Reviews

1,674 Reviews of Serra Nissan - Service Center

Sort by
January 24, 2021

Mr. Matt Henry was great. He made every effort to have his department discover the problem with the Versa and to rectify it in as timely a manner as was possible. More

by russellnoyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier was nice, too., Matt Henry
January 22, 2021

Horrible incompetent workers kept my car for 2weeks . The first time they fixed the car I brought it home it ran worse then it did before I took it there. In other words I will never use them again shabby wo More

by KAVIN.BUSHDNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Badgwell
January 19, 2021

Good great Excellent don’t remember his name but he knows he was was I come again hope l get the same Service gentleman will Recommend More

by kingetutt1@ Gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
January 19, 2021

I bring my Nissan to Serra because I depend on them doing a great job. And will make it right if there is a problem. More

by gweng1524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
January 18, 2021

They are awesome. I bought my Nissan in fl. That dealership NEVER offered anything free. Serra Nissan does a free oil change and tire rotation every other time!! More

by mdar03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
January 17, 2021

The entire staff was cooperative and very nice.They answered all questions. They made sure I was comfortable during my wait. Positive atmosphere. A—1 More

by GR2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
January 14, 2021

Excellent service vehicle was complete timely. Will continue to get my vehicle service here for future goals and of in market for new vehicle for purchase More

by cathyac31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
January 14, 2021

They people at Serra Nissan we a great help. Matt help me with my service on my vehicle. Also Angel helped me find the new truck I was looking to buy. Thanks More

by drewdebter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry
January 13, 2021

Speedy service, timely greeting and professionalism. The wait time exceeded my expectations and a part that had not been place back from the cabin air filter from last service visit was put back in place. More

by aystone41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
January 12, 2021

Great place I bring my car here for service all the time. The people are nice, the price is fair, and they do great work. More

by leonardcrowder90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
May 30, 2022 -

leonardcrowder90 responded

Great place I bring my car here for service all the time.  The people are nice, the price is fair, and they do great work.

...
125
...