Serra Nissan - Service Center

I have always had my cars serviced at this particular dealership and the professionalism and service is always exceptional. I also have purchased all my vehicles from them since the 90's . Great peopl dealership and the professionalism and service is always exceptional. I also have purchased all my vehicles from them since the 90's . Great people, excellent service !!! More

Serra Nissan has always treated me with respect and honesty! They analyzed the problem and made suggestions how to solve it. I was allowed to decide what to do with no pressure! honesty! They analyzed the problem and made suggestions how to solve it. I was allowed to decide what to do with no pressure! More

I am highly satisfied with the service I received for my 2019 Rogue. I was at the service bay at 1:50 PM for a 5000 mi service and I was finished by 2:20. It didn't take very long. Amanda in Nissan servic 2019 Rogue. I was at the service bay at 1:50 PM for a 5000 mi service and I was finished by 2:20. It didn't take very long. Amanda in Nissan service was the service writer and she was very delightful to work with and she was very knowledgeable about what was being done and what was needed to be done to my car. More

The service adviser (Matt Henry) did an excellent job servicing me and my vehicle. From the moment I drove up he was very cordial and made me feel so welcome. Great job Matt and thank you! servicing me and my vehicle. From the moment I drove up he was very cordial and made me feel so welcome. Great job Matt and thank you! More

The service was excellent and the service attendant was very helpful and didn’t try to give me a hard sell. Amanda knew her stuff very helpful and didn’t try to give me a hard sell. Amanda knew her stuff More

Customers service was wonderful and staff are very friendly Quality of work had some issue in the past but I see some inprovement and price still sometime questing the price . friendly Quality of work had some issue in the past but I see some inprovement and price still sometime questing the price . More

Service and staff were very courteous and on time with everything. The breakroom was clean and the staff was friendly. I was satisfied with my service. everything. The breakroom was clean and the staff was friendly. I was satisfied with my service. More

The service department has horrible service and does not have knowledge on problem solving. I liked my sales associate, but based on this service from the service department my family and I will not purcha have knowledge on problem solving. I liked my sales associate, but based on this service from the service department my family and I will not purchase a vehicle from this dealership again. I was only given excuses and no resolution. I have a college student that is over 2 hours away from him and can only bring vehicle in on Saturday and I’ve advised this to the service department on several occasions and was scheduled an appointment for last Saturday only to be told it can only be looked at during the week because they don’t schedule enough staff on Saturday. Well how about you schedule someone on Saturday (every other Saturday) that can handle more complex issues due to the fact people work and go to school during the week. Or better yet before someone purchase a vehicle from your dealership tell them they can only get complex service for their vehicle Monday - Friday ans you have to bring it on by 8 am on those days! More

Mr.Fuller was very nice and man of his word. I will return again. He explained everything to me and very nicely. Thank you! Mr.Fuller return again. He explained everything to me and very nicely. Thank you! Mr.Fuller More

Great service, nice, fast, polite will go back and this was my first time visiting. The store was nice and refreshments were fresh to the public was my first time visiting. The store was nice and refreshments were fresh to the public More