Serra Nissan - Service Center

Good Service I was pleased with the wait time.It was much better than my last visit. Matt was friendly and provided excellent customer service. Thank You I was pleased with the wait time.It was much better than my last visit. Matt was friendly and provided excellent customer service. Thank You More

Great service they always treat me with good service I will always come back to the for my service and let other know good job will always come back to the for my service and let other know good job More

I carried my Nissan Leaf in to replace a part that was recalled. Matt was easy to deal with and gave great, timely service. They even charged my battery for me. recalled. Matt was easy to deal with and gave great, timely service. They even charged my battery for me. More

Courteous, professional serviceHad work performed on a Courteous, professional service Had work performed on a software recall for my 2018 Rogue. Was in and out in about an hour. Thanks for updating my sy Courteous, professional service Had work performed on a software recall for my 2018 Rogue. Was in and out in about an hour. Thanks for updating my system. More

Great service The service was timely. The personal were friendly and concerned. The waiting area was pleasant.. All of the staff seem to care that I had good servic The service was timely. The personal were friendly and concerned. The waiting area was pleasant.. All of the staff seem to care that I had good service. More

Went for an oil change The tech was very nice show me a nice waiting room where there was coffee and snacks.they explained to me about my car. And what I needed the next tim The tech was very nice show me a nice waiting room where there was coffee and snacks.they explained to me about my car. And what I needed the next time More

Best dealership I have ever been to! I had the best service at this dealership on 12/27/2019 so friendly and fast to get my car in and out. I will give them my business every single time! I had the best service at this dealership on 12/27/2019 so friendly and fast to get my car in and out. I will give them my business every single time! More

Front Brakes Had front brake pads replaced, rotors turned. Brake fluid replaced. Had to return to the service center shortly after leaving. Front brakes wer Had front brake pads replaced, rotors turned. Brake fluid replaced. Had to return to the service center shortly after leaving. Front brakes were roaring, technician had to turn rotors again, said to machine was not working properly. Technician had to repair machine and re-turn rotors. My concern is since rotors had to be turned twice, next time I need brakes. I’ll probably have to buy new rotors. Where if the rotors were only turned once, if machine was working probably. I would have at least one more turn on the rotors, before the rotors are to thin to turn again. More

Recall Was in for a recall. Everyone was very helpful and courtesy. Was there less than an hour. Area was clean and very professional. Will be back. Was in for a recall. Everyone was very helpful and courtesy. Was there less than an hour. Area was clean and very professional. Will be back. More

Excellent customer service ! Matt allowed me to have a courtesy car while mine was repaired. They kept me informed about my car throughput the repair process. I highly recommend t Matt allowed me to have a courtesy car while mine was repaired. They kept me informed about my car throughput the repair process. I highly recommend this dealership for service! More