Serra Nissan - Service Center

Helpful Every time I go to the Nissan Service Dept. Matt is always in professional and helpful mood. I like dealing with him. Good work service dept. Every time I go to the Nissan Service Dept. Matt is always in professional and helpful mood. I like dealing with him. Good work service dept. More

The customer service was great. The team members show that they care about you. They are detailed in explaining your visit. They make sure you understand what jobs they performed. The team members show that they care about you. They are detailed in explaining your visit. They make sure you understand what jobs they performed. More

Oil change and tire rotation The car was finished when I arrived to pick it up. I had dropped the car off the day prior. They started at 7 am. The car was finished when I arrived to pick it up. I had dropped the car off the day prior. They started at 7 am. More

Very professional and professant The Staff was very professional and had a positive attitude which sometimes means a lot when you've had a long day already. A smile 😃 can brighten a The Staff was very professional and had a positive attitude which sometimes means a lot when you've had a long day already. A smile 😃 can brighten a person's day. More

Service Overall Great Experience! Excellent customer service. Didnt have to wait forever, and he had great attention to my questions. I really appreciate the Overall Great Experience! Excellent customer service. Didnt have to wait forever, and he had great attention to my questions. I really appreciate the service I received. More

Awesome Service I was very pleased concerning the service that l received at Serra Nissan! The do excellent work! Every time they service my car, it just feels like i I was very pleased concerning the service that l received at Serra Nissan! The do excellent work! Every time they service my car, it just feels like it rides better. They are very serious about how they service cars! Thanks Serra!! More

Super nice People are so nice to me and my car is always the way I left it with them..haven't had any major issues with thatn since I switched from Sylacauga.. t People are so nice to me and my car is always the way I left it with them..haven't had any major issues with thatn since I switched from Sylacauga.. the computers went down the last time I was there for about 2 yrs .. no problem they gave me a nice free oil change..much appreciated..very grateful More

Satisfied I’m Very satisfied with the service I get from Nissan. They are all so friendly and concerned about what is happening with your car. I’m Very satisfied with the service I get from Nissan. They are all so friendly and concerned about what is happening with your car. More

Friendly Prices were decent. They didn't pressure me into getting stuff I didn't need. Kept me informed on what was needed and the amount. Even called the warr Prices were decent. They didn't pressure me into getting stuff I didn't need. Kept me informed on what was needed and the amount. Even called the warranty company themselves to get them to pay what they what was covered. More

Great sevice They informed me my problem was under recall. They allowed my car to me towed there 3 days before my appointment and fixed it 2days before it was sche They informed me my problem was under recall. They allowed my car to me towed there 3 days before my appointment and fixed it 2days before it was scheduled to be repaired. Very happy. More